Senior Associate - Global Mobility - Immigration
Job Description
Vialto is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.
Job Description
This role is responsible for supporting the immigration requirements of client employees, ensuring compliance with applicable immigration laws and regulations while delivering a high level of client service. The Senior Associate plays a key role in managing immigration matters, whether aligned to a global account or a specific geographic region. This position requires close collaboration with corporate clients, employees, legal teams, government entities, and other stakeholders to facilitate efficient, compliant, and well-coordinated immigration processes. The role is critical in navigating complex immigration procedures and driving successful outcomes for all parties involved.
Responsibilities for this position include but are not limited to:
Serve as the primary point of contact for corporate clients requiring immigration support.
Understand each client’s specific immigration needs and help develop tailored immigration solutions.
Manage the end-to-end immigration process for employees, including visa applications, work permits, and related case matters.
Prepare, review, and submit immigration forms, petitions, and supporting documentation, ensuring accuracy and compliance.
Interpret and apply immigration laws, regulations, and policies to support client compliance and mitigate risk.
Advise clients on immigration processes, timelines, requirements, and potential risks.
Maintain accurate and well-organized case files, ensuring all relevant documentation is securely stored and easily accessible.
Support commercial awareness by recording time accurately and in a timely manner, assisting with billing activities, and identifying scope creep where applicable.
Communicate effectively with clients, government authorities, and internal stakeholders to ensure a seamless exchange of information.
Liaise with network offices, third-party providers, consulates, embassies, and immigration authorities to obtain updated immigration rules, monitor case progress, and resolve issues.
Handle unexpected issues arising during the immigration or implementation process with professionalism and efficiency.
Provide clients with regular updates regarding case status and changes to immigration rules or procedures.
Use a broad range of tools and techniques to identify and extract insights from trends within the business area.
Respond to client inquiries, concerns, and feedback in a timely, professional, and courteous manner.
Support the onboarding and training of new or junior team members on case management processes, immigration forms, and applications.
Stay current on relevant immigration laws, regulations, policies, and industry developments.
Depending on the service line, support the implementation and use of relevant technology platforms and tools.
Preferred Skills / Experience
Experience managing immigration casework in a corporate, consulting, or professional services environment.
Strong knowledge of immigration processes, documentation, and compliance requirements.
Ability to manage multiple cases and deadlines in a fast-paced environment.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.
Client-service mindset with the ability to build strong working relationships with internal and external stakeholders.
Experience training or mentoring junior team members is an asset.
Commercial awareness, including time recording and billing support, is preferred.
Education / Qualifications
Bachelor’s degree preferred.
Relevant immigration, mobility, legal, or client-service experience preferred.
Additional Information
Location: Rio de Janeiro and surrounding areas.
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Please note, AI is used as part of the application process.