CX AI & Automation Lead

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a CX AI & Automation Lead in Hungary.

This role is an exciting opportunity to lead the development and deployment of AI-driven automation solutions within a fast-paced customer experience environment. You will play a key role in shaping scalable operational processes, improving service quality, and enabling teams to work more efficiently through intelligent tooling and automation. Working cross-functionally with operations, engineering, product, and data teams, you will drive initiatives from concept to production while influencing long-term CX strategy. The position combines technical ownership, programme delivery, and operational problem-solving in a highly autonomous and remote-first environment. It is ideal for someone who enjoys building impactful systems, translating complex technical concepts into business value, and creating seamless customer support experiences at scale. You’ll have the opportunity to work with modern AI technologies, low-code platforms, and integration systems while directly contributing to the future of customer operations.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a CX AI & Automation Lead in Hungary.

This role is an exciting opportunity to lead the development and deployment of AI-driven automation solutions within a fast-paced customer experience environment. You will play a key role in shaping scalable operational processes, improving service quality, and enabling teams to work more efficiently through intelligent tooling and automation. Working cross-functionally with operations, engineering, product, and data teams, you will drive initiatives from concept to production while influencing long-term CX strategy. The position combines technical ownership, programme delivery, and operational problem-solving in a highly autonomous and remote-first environment. It is ideal for someone who enjoys building impactful systems, translating complex technical concepts into business value, and creating seamless customer support experiences at scale. You’ll have the opportunity to work with modern AI technologies, low-code platforms, and integration systems while directly contributing to the future of customer operations.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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