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Purple

Amazon Supply Chain Manager (Hybrid)

Lehi, UTPosted 2 days ago
Full-timehybrid

Job Description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation target for this role is: $76,500 - $90,000

Job Summary

Purple is seeking an Amazon Supply Chain & Inventory Manager to own end-to-end Amazon marketplace inventory operations as we scale our presence on the platform. This role is directly accountable for FBA replenishment planning, demand forecasting, in-stock rate performance, and out-of-stock risk mitigation across Purple’s mattress and pillow assortment. Reporting to the Senior Manager of eCommerce with a strong dotted line to Logistics and Supply Chain, this person serves as the critical bridge between Purple’s internal operations and Amazon’s fulfilment network.

Job Description

 Essential Duties & Responsibilities: 

Amazon Inventory & Replenishment Management 

 

  • Own FBA replenishment planning end-to-end, including shipment creation, inbound routing, and fulfilment center placement, while monitoring daily in-stock rates by ASIN and proactively resolving out-of-stock risks before they impact sales.  

  • Manage Amazon storage limits, IPI score health, and stranded inventory to optimize FBA capacity and avoid long-term storage fees; determine and maintain appropriate safety stock levels by SKU based on lead times, sales velocity, and seasonal demand patterns.  

  • Evaluate FBA vs. FBM/Seller-Fulfilled Prime decisions for oversized and non-standard SKUs (critical for Purple's mattress catalog). 

 

Required Skills, Education, Experience: 

 

Demand Planning & Forecasting 

 

  • Build and maintain ASIN-level demand forecasts using Amazon sales data, seasonality trends, promotional calendars, and new product launch timelines. 

  • Translate Amazon demand signals into actionable replenishment and production requests for the internal supply chain and logistics teams. 

 

Supply Chain Coordination (Dotted Line to Logistics & Supply Chain) 

  • Serve as the primary Amazon inventory liaison to Purple's Logistics and Supply Chain team — communicating reorder triggers and urgency levels proactively, escalating supply constraints before they become OOS events, and ensuring inbound lead times are accurately reflected in replenishment planning.  
     

  • Coordinate inbound shipment timelines from Purple's DCs or 3PLs to Amazon FCs and maintain and update lead time assumptions by SKU and route as supplier or logistics conditions change. 
     

Reporting & Analytics 

  • Build and maintain dashboards tracking key Amazon inventory KPIs: in-stock rate, weeks of cover, restock lag, OOS frequency, and sell-through rate and provide weekly inventory health reporting. 

  • Manage FBAreimbursement of reconciliation for lost, damaged, or miscounted inventory. 

  • Identify systemic inventory risks and present data-backed recommendations to improve replenishment processes. 

 

Voice of Customer & NCX Monitoring 

  • Monitor ASIN-level NCX scores and customer return reason data in Seller Central, identifying ASINs approaching Amazon's defect thresholds and escalating to eCommerce and Product teams before account health action is triggered.  

  • Distinguish preference/expectation-based return drivers from product defect signals, maintain a running NCX risk tracker, and include findings in weekly inventory health reporting to eCommerce and Supply Chain leadership. 

 

 

Required Skills, Education, Experience: 

 

  • Bachelor’s degree in supply chain management, Business, Operations, or a related field; equivalent work experience considered. 

  • 3–5 years of experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning. 

  • Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment. 

  • Experience with oversized or bulky FBA categories (furniture, bedding, or similar) strongly preferred. 

  • Background working cross-functionally with logistics, warehousing, or 3PL teams to execute inventory plans. 

  • Experience building demand forecasts at the SKU or ASIN level using sales data and market signals 

 

Skills & Competencies 

  • Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures 

  • Strong analytical skills; comfortable building and maintaining inventory models in Excel or Google Sheets. Experience with BI tools (Tableau, Looker, or similar) is a plus. 

  • Understanding safety stock and lead time modeling concepts, including how to account for variability in supplier and carrier performance. 

  • Ability to translate inventory data into clear, urgent, and actionable communication for cross-functional partners in supply chain and logistics. 

  • Familiarity with inventory planning tools (e.g., Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar) is a plus. 

  • Detail-oriented, organized, and comfortable managing multiple SKUs and fulfillment scenarios simultaneously. 

  • Self-directed and proactive — this role requires owning problems and driving solutions without waiting to be asked. 

 

BENEFITS AND PERKS

  • Medical, Dental, Vision

  • 401(k) Match

  • Flexible PTO

  • Earn a Mattress

  • Purple Swag

  • Amazing Purple Products

WHY WORK AT PURPLE?

  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.

  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.

  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Amazon Supply Chain Manager (Hybrid) at Purple | Renata