Design Sales Manager

Position Overview

We are seeking a Sales Manager who is both a leader and coach, someone who can elevate a team of experienced Design Consultants while holding a high bar for performance, accountability, and customer experience.

This role is ideal for a professional with a strong backbone in leadership, the ability to make sound decisions and enforce standards, and a passion for developing top-tier talent. The Sales Manager will drive results by fostering a culture of value-based selling, ensuring our team consistently delivers a premium, consultative experience aligned with our brand.

 

Key Responsibilities

Leadership & Team Development

• Lead, coach, and mentor a team of experienced Design Consultants to consistently achieve and exceed sales goals
• Provide hands-on coaching focused on consultative, value-based selling, not price-driven transactions
• Establish a culture of accountability, professionalism, and continuous improvement
• Confidently address performance issues and enforce company policies with consistency and integrity
• Partner with the General Manager to recruit, hire, and retain top-tier sales talent

 

Sales Performance & Strategy

• Drive all key sales metrics, including revenue, close rates, and average order value
• Analyze sales data to identify trends, opportunities, and areas for improvement
• Partner with leadership to develop and execute strategic initiatives, including trade partnerships and business development
• Ensure proper pipeline management and CRM usage with a high standard of data integrity

 

Customer Experience & Brand Standards

• Ensure the team delivers a premium, consultative client experience at every touchpoint
• Uphold brand standards in design, communication, and service delivery
• Review client feedback and proactively address any concerns to protect the brand reputation

 

Cross-Functional Collaboration

• Work closely with Operations to ensure seamless execution from sale through installation
• Collaborate with leadership on process improvements and business initiatives
• Lead and facilitate sales meetings, training sessions, and performance reviews

• 5+ years of experience in sales leadership, preferably leading experienced or senior-level sales professionals
• Proven success in coaching and developing high-performing sales teams
• Strong decision-making skills with the ability to hold firm on standards and expectations
• Demonstrated success in value-based or consultative selling environments (premium/luxury brands strongly preferred)
• High level of integrity, professionalism, and accountability
• Experience in industries such as interior design, home improvement, remodeling, or other high-touch residential services is highly preferred
• Strong business acumen with the ability to analyze performance metrics and drive strategy
• Excellent communication and interpersonal skills

What We’re Looking For

• A leader, not just a manager—someone who develops people and raises the bar
• Comfortable leading tenured, high-performing team members
• Someone who thrives in a premium brand environment, where experience and quality matter more than price
• A professional who can balance empathy with accountability

Compensation & Benefits

• Base Salary: $120,000 – $150,000
• Health Insurance
• Paid Vacation, Holidays, and Sick Time
• 401(k) Plan

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