Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners.
Learn our AI powered Ads products like AIMax, PMax, and Ads Platforms.
Troubleshoot complex technical product issues and apply deep product expertise to solve technical customer issues and escalations.
Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams.
Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.

Product Solutions Engineer, Search, Tech Center of Excellence

Job Description