Job Description
Company description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Overview We are hiring a Planning Account Manager to help shape how one of the world’s most iconic beauty brands connects with people. This is a fantastic opportunity to work at the heart of the L’Oréal UK account, contributing to high-impact, multi-channel campaigns across a diverse portfolio of brands. You’ll play a pivotal role in bringing together insight, planning and delivery - while growing your leadership skills in a collaborative, supportive team. If you enjoy turning ideas into action and working closely with clients, this role offers the chance to make a real impact. Responsibilities Lead the day-to-day delivery of campaign planning and execution across L’Oréal UK brands Build strong, trusted relationships with client stakeholders and act as a key point of contact Own elements of campaign planning, including audience, competitor and performance insights Collaborate with internal teams and media partners to deliver integrated, high-quality campaigns Ensure all outputs are accurate, clearly structured and delivered on time Manage campaign finances, including budgets, tracking and billing processes Support and develop junior team members through coaching, feedback and ongoing guidance Qualifications Experience in a media planning or communications role, ideally within a UK agency environment Strong organisational skills with the ability to manage multiple priorities effectively Confident communication style with experience working with clients or stakeholders Understanding of media channels and the end-to-end campaign planning process Interest in using data and insights to inform decisions and improve outcomes A collaborative mindset with an interest in supporting and developing others Proactive approach with curiosity and a willingness to learn and grow Additional information Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included. #LI-KA1
Experience in a media planning or communications role, ideally within a UK agency environment Strong organisational skills with the ability to manage multiple priorities effectively Confident communication style with experience working with clients or stakeholders Understanding of media channels and the end-to-end campaign planning process Interest in using data and insights to inform decisions and improve outcomes A collaborative mindset with an interest in supporting and developing others Proactive approach with curiosity and a willingness to learn and grow
Lead the day-to-day delivery of campaign planning and execution across L’Oréal UK brands Build strong, trusted relationships with client stakeholders and act as a key point of contact Own elements of campaign planning, including audience, competitor and performance insights Collaborate with internal teams and media partners to deliver integrated, high-quality campaigns Ensure all outputs are accurate, clearly structured and delivered on time Manage campaign finances, including budgets, tracking and billing processes Support and develop junior team members through coaching, feedback and ongoing guidance