Junior Account Representative

📍 Location: Los Angeles, CA - Hybrid
🕒 Schedule: Monday – Friday 
💼 Department: Sales

Position Overview

The Junior Account Representative supports Senior Account Executives within the West Division sales team while developing the foundational skills needed to grow into a full Account Executive role.

This role provides hands-on exposure to client relationship management, sales processes, and the legal services industry through direct collaboration with a high-performing sales professional. It is designed as a development opportunity, allowing the employee to actively contribute to revenue-generating activities while building product knowledge, client engagement skills, and account management experience.

Key Responsibilities

• Provide daily support to a Senior Account Executive, including preparing sales materials, managing follow-ups, and maintaining pipeline accuracy in CRM systems (HubSpot preferred).
• Ensure all client communications, tasks, and opportunities are tracked and completed in a timely manner.
• Develop and maintain a working knowledge of all U.S. Legal Support service lines, including court reporting, record retrieval, process serving, interpreting and translation, and trial services.
• Attend client calls and meetings to take detailed notes, track action items, and support follow-up execution.
• Assist in managing client accounts in alignment with the Senior Account Executive’s direction.
• Identify opportunities to expand existing accounts and communicate growth strategies.
• Conduct research and support business development efforts through proactive outreach and coordination.
• Maintain organized, accurate, and professional documentation within CRM systems.
• Perform other duties as assigned to support the Sales Department.

Qualifications

• High School Diploma or equivalent required; relevant college coursework preferred.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Demonstrated ability to follow through on assignments and meet deadlines.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Willingness to learn and adapt quickly in a sales-driven environment.
• Basic proficiency in Microsoft Office and CRM systems; HubSpot experience is a plus.
• Professional demeanor when interacting with clients and internal teams.

Core Competencies

• Exceptional communication skills (oral and written)
• Customer service orientation
• Ability to prioritize multiple responsibilities
• Critical thinking and problem-solving skills
• Persuasive communication
• Goal-oriented mindset
• Strong organization and time management
• Reliability and accountability

What We Offer

• Competitive compensation and performance-driven growth opportunities
• Comprehensive benefits package including medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) and retirement planning options
• Ongoing training and career development opportunities
• A collaborative, team-driven environment with growth potential into an Account Executive role

Why Join U.S. Legal Support?

Join a nationwide leader in legal support services and build a career in a dynamic, fast-growing industry. This role offers a clear path for advancement, hands-on experience, and exposure to a high-performing sales environment.