Hawaii - CDL Driver Trainee

Dayforce:  Hawaii – Driver TPT -  CDL Trainee  [Trainee Starting Pay:  $18.00 - $20.00] ____________________________________________________________________________   Primary Responsibilities:  Classroom and on-the-road training on driving commercial vehicles; transporting JTB Hawaii guests and customers on specific routes throughout the Island of Oahu, in a professional and friendly manner.  Training period is approximately thirty to thirty-five days.   Percent  Time Spent   Essential Functions 25% Complete Taptco 40-hour classroom Defensive Driving Training Course; complete Onboarding and online training, as well as Customer Service training and T- Bus training. 25% Complete Pre/Post-Trip training - on all Travel Plaza Transportation passenger equipment.  Complete behind-the-wheel training on all Travel Plaza Transportation passenger equipment.  Wash rack training and procedures. 25% Complete Route Training - Completion of all HI-Bus (Trolley & EV) routes, and deviation routes for the A.M. and P.M. shifts.  Documentation training of daily HI-Bus (Trolley & EV) route sheets. 25% Complete Route Training - Completion of route training for JTB Look arrivals/departure transfers. Training on JTB LOOK departure cards and arrival hotel list from Olioli Station.  Training on all non-Japanese routes, Luau’s, Wedding transfers, Charters and locations around Oahu.   Secondary/Other Duties: Perform other duties as assigned.    Knowledge, Skills and Abilities: High school graduate, and required to be at least 21 years of age. Required to possess a valid Hawaii driver’s license with a totally clean driver abstract. Required to possess a commercial driver’s permit or CDL license for, B or C, with air brake and passenger endorsements.  Must be able to drive any type of commercial vehicle requiring a CDL “B” and/or “C”. Possess at least one (1) year experience in customer service or hospitality-related experience, preferred. Able to frequently communicate with customers over a 2-way radio, cell phone, public address (PA) system and microphone in English and/or Japanese. Able to work independently and work cooperatively with others; able to work with employees, business partners, and customers in a professional and positive manner. Able to multi-task when vehicle in motion, while communicating with Dispatch over two-way radio.   Working Conditions: Working Hours Shift work variable between 5:00 a.m. and 12:00 a.m., 7 days/week.  Overtime, weekend and holiday work required.   Environmental Conditions: Subject to atmospheric conditions including: an air conditioned office, noise, exhaust fumes, dust, and adverse weather conditions.   Physical and Mental Demands Possess visual acuity; including constant peripheral awareness or side vision, eye coordination, depth perception, focusing ability and color vision. Able to exercise self-control and handle stressful situations; able to deal with angry customers. Able to work with concentration, accuracy, and attention to detail. Constant – requires grasping, handling, finger dexterity, vision, hearing, eye-hand-foot coordination; Frequent – pushing, pulling/lifting/carrying less than 25 pounds to more than 50 pounds, stair climbing and bending; Occasional – standing, walking, crawling, squatting, twisting, side bending, overhead reach Seldom -  kneeling, stooping, crouching, climbing Not Applicable – running   Communication Demands Constant – requires talking to co-workers and customers, written communication to co-workers; Frequent – requires responding to verbal or written requests of co-workers, writing/composing written language, visiting/working at different worksites;  Occasional – requires talking to outside trades persons/vendors, talking on the telephone;  Seldom – requires written communication to customers, training/giving verbal instructions;  Not Applicable – written communication to outside trades person/vendors, supervising others, written or verbal requests of vendors.