Clinic Assistant

Job Overview

Overview

 

This role is Monday - Friday 7:30am-4pm located at the Masonic Institute for the Developing Brain. 

As a member of the care team, the Clinic Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families.  The Clinic Assistant delivers care as delegated by the physicians/authorized practitioner, or registered nurse (RN) to assigned patient populations or individual patients. Delegates care may include (but is not limited to): medication administration, vaccine administration, injections, assisting with sterile procedures, collecting vital signs.


Responsibilities

• Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.
• Follows the patient’s plan of care. 
• Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members. 
• Performs high and low risk technical procedures defined by the clinical setting includes medication and vaccine administration, specimen collection, assistance with CPR. 
• Provides delegated patient instruction. 
• Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
• Takes action to assure continuity of care for all assigned patients. 
• Adheres to all relevant policies, procedures, and guidelines.
• Responds appropriately to emergent situations. 
• Functions as care team assistant as needed.
• Communicates effectively with other members of the health care team.
• Documents care in the medical record.
• Communicates verbal and written information in a clear, concise, accurate, and timely manner. 
• Uses communication approaches appropriate to patient/family needs.
• Respect and ensures the confidentiality of all information regarding patients, staff members or business issues. Shares information only with those who need to know.
• Demonstrates ability to provide care or service adjusting approaches to reflect individuals’ preferences and population served.
• Partners with patient/caregiver in care/decision making.
• Communicates in a respectful manner.
• Ensures a safe, secure environment. 
• Provides information and instructions to patients and caregivers.
• As a member of the care team, continuously improve work processes, environment, and the overall experience to serve customers and meet business goals:
• Identify opportunities for improvement in workflow.
• Participate in meetings to support initiatives
• Communicate appropriately with team members
• Engage in change to improve the work environment and patient experience

Required Qualifications

• Graduate of an accredited EMT or Clinical Assistant Program through M Health Fairview
• Excellent customer service, public relations, and communication skills.
• Ability to prioritize and work with a fluctuation in workload while working independently.
• Demonstrates focus on customer service/patient experience with every interaction.
• Ability to work as an effective team member to provide exceptional care.
• Ability to demonstrate critical thinking skills.
• Ability to embrace change and engage in ongoing process improvement.
• Ability to keyboard and utilize computer programs.
• Must be flexible to work various shifts and locations
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• Ambulatory Care Experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$21.84- $30.83 Hourly

Overview

 

This role is Monday - Friday 7:30am-4pm located at the Masonic Institute for the Developing Brain. 

As a member of the care team, the Clinic Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families.  The Clinic Assistant delivers care as delegated by the physicians/authorized practitioner, or registered nurse (RN) to assigned patient populations or individual patients. Delegates care may include (but is not limited to): medication administration, vaccine administration, injections, assisting with sterile procedures, collecting vital signs.


Responsibilities

• Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.
• Follows the patient’s plan of care. 
• Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members. 
• Performs high and low risk technical procedures defined by the clinical setting includes medication and vaccine administration, specimen collection, assistance with CPR. 
• Provides delegated patient instruction. 
• Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
• Takes action to assure continuity of care for all assigned patients. 
• Adheres to all relevant policies, procedures, and guidelines.
• Responds appropriately to emergent situations. 
• Functions as care team assistant as needed.
• Communicates effectively with other members of the health care team.
• Documents care in the medical record.
• Communicates verbal and written information in a clear, concise, accurate, and timely manner. 
• Uses communication approaches appropriate to patient/family needs.
• Respect and ensures the confidentiality of all information regarding patients, staff members or business issues. Shares information only with those who need to know.
• Demonstrates ability to provide care or service adjusting approaches to reflect individuals’ preferences and population served.
• Partners with patient/caregiver in care/decision making.
• Communicates in a respectful manner.
• Ensures a safe, secure environment. 
• Provides information and instructions to patients and caregivers.
• As a member of the care team, continuously improve work processes, environment, and the overall experience to serve customers and meet business goals:
• Identify opportunities for improvement in workflow.
• Participate in meetings to support initiatives
• Communicate appropriately with team members
• Engage in change to improve the work environment and patient experience

Required Qualifications

• Graduate of an accredited EMT or Clinical Assistant Program through M Health Fairview
• Excellent customer service, public relations, and communication skills.
• Ability to prioritize and work with a fluctuation in workload while working independently.
• Demonstrates focus on customer service/patient experience with every interaction.
• Ability to work as an effective team member to provide exceptional care.
• Ability to demonstrate critical thinking skills.
• Ability to embrace change and engage in ongoing process improvement.
• Ability to keyboard and utilize computer programs.
• Must be flexible to work various shifts and locations
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• Ambulatory Care Experience