Job Description
About this Role
In this full time Bank Teller role, you will provide accurate, efficient, and courteous service while processing a variety of routine financial transactions. This position is focused on cash handling, transaction processing, and maintaining the security and accuracy of teller operations. You must be detail-oriented, dependable, and able to follow established bank policies and procedures while delivering a high level of customer service.
In this Role You Will
Transaction Processing: Process routine teller transactions accurately and efficiently, including deposits, withdrawals, check cashing, payments, and other basic banking transactions.
Cash Handling and Balancing: Manage an assigned cash drawer responsibly, handle currency and coin accurately, and balance teller transactions in accordance with bank standards and procedures.
Customer Service: Provide professional, courteous, and timely service to clients at the teller line by responding to routine questions, addressing transaction-related concerns, and ensuring a positive branch experience.
Operational Compliance and Security: Follow all bank policies, procedures, and regulatory requirements; protect customer information; identify potentially suspicious or fraudulent activity; and escalate issues appropriately.
Team and Branch Support: Support day-to-day branch operations and complete other teller-related duties as assigned.
Qualifications, Competencies, and Skills
Education: High school diploma or GED required.
Experience: At least one year of cash handling, customer service, retail, or banking experience preferred. Prior bank teller experience is strongly preferred.
Cash Handling Accuracy: Demonstrated ability to handle cash accurately and maintain balancing standards.
Transaction Processing: Ability to process routine financial transactions with speed, accuracy, and attention to detail.
Customer Service: Ability to provide courteous, professional service and communicate clearly with clients and team members.
Attention to Detail: Strong focus on accuracy, compliance, and adherence to established procedures.
Fraud Awareness and Judgment: Ability to recognize transaction irregularities, follow security protocols, and use sound judgment.
Managing Priorities: Ability to work efficiently in a fast-paced environment while managing multiple transactions and responsibilities.
A reasonable estimate of the current pay range is $16.50 - $19.00
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