Job Description
Operational Excellence Specialist 6-Month Fixed-Term Contract | Cork | Hybrid At laya healthcare, we're passionate about helping people live healthier lives
We're currently seeking an Operational Excellence Specialist to join our People & Culture team on a 6-month fixed-term basis and support key governance, compliance and continuous improvement initiatives across the business
The Role Reporting to the Head of People and Capability, you'll play an important role in maintaining and enhancing our Operational Excellence framework, ensuring procedures, processes and documentation are governed effectively and support a compliant, resilient organisation
Key Responsibilities Support the management and continuous improvement of laya's Operational Excellence framework
Partner with business teams to create, review and maintain procedural documentation
Manage document control activities through Confluence and Jira
Assist with procedural reviews to support compliance and risk management
Support ISO 9001, Excellence Through People and other audit and accreditation activities
Identify opportunities to improve processes and operational effectiveness
Contribute to Operational Excellence and continuous improvement projects
About You Experience in Operational Excellence, Quality, Compliance, Governance or a similar business function
Strong attention to detail and analytical skills
Excellent communication and stakeholder management abilities
Comfortable working across multiple teams and priorities
Knowledge of quality frameworks such as ISO 9001 or ISO 27001 would be advantageous
Experience with Confluence and Jira is desirable
Self-motivated with a continuous improvement mindset and a passion for driving high standards
Why Join laya healthcare
Hybrid working environment Collaborative and supportive culture Opportunity to work across multiple business functions Be part of a leading Irish health and wellbeing organisation Contribute to meaningful business improvement initiatives Inclusion, Diversity & Accessibility At laya healthcare, we are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed
We welcome applications from people of all backgrounds, experiences, and perspectives
If you require a reasonable accommodation at any stage of the recruitment process, please let us know
We will work with you to provide the support you need to participate fully and fairly throughout the process
Interested
We'd love to hear from you
Apply today and join us in driving operational excellence across laya healthcare.