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Physician Billing Coordinator II - Orthopedics Coastal (Torrance)
Torrance, CA, United StatesPosted 3 weeks ago
remote
Job Description
The Physician Billing Coordinator II performs all duties related to registration and the gathering of insurance and eligibility information.
Duties and Responsibilities:- Edits in Epic the charge encounters when needed to ensure accuracy of information for accurate billing.
- Evaluates accounts to determine any write-offs or corrections required, including duplicate charges.
- Verifies all insurance according to defined parameters.
- Ensures that appropriate documentation has been received prior to patient’s appointment date.
- Appropriately communicates with patient to determine financial status.
- Discusses options with patient if insurance eligibility is not confirmed prior to appointment date.
- Follows policies and procedures in looking for third party sponsorship.
- Enters complete and appropriate documentation in IDX notes.
- Follows all applicable rules and policies, such as the discount policy and Medi-Cal and charity applications.
- Register accounts timely and accurately.
- Ensures that registration occurs prior to patient encounter.
- Ensures that all information is complete, and required fields entered.
- Reviews patient’s account to understand current financial status and balance
- Communicates appropriately and professionally to patients.
- Receives monies owed from patient.
- Reconciles cash receipts to cash log.
- Meets existing efficiency goals.
- Elevates issues, as appropriate, to the Supervisor.
- Participates in the development of unit policies and procedures.
- Handles in a professional and confidential manner all correspondence, documentation, and files.
- Supports CSMNS core values, policies, and procedures.
- Meets weekly with Supervisor.
- Works with other PBCs and front office staff to resolve specific issues impacting unit and develop resolution plans.
- Answers telephones, patient inquiries, and responds appropriately and timely to written correspondence.
Education:
High school diploma/GED preferred.
Experience:
Two (2) years experience in a surgical office setting preferred.