Bilingual Flooring Installation Manager

Job Id:  2190 # of Openings:  1

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• Assess flooring issues and determine appropriate labor charges while ensuring quality standards.
• Create and implement a comprehensive recruitment strategy to expand the pool of skilled local, subcontracted flooring installers.
• Effectively assign work orders to subcontracted flooring installers, ensuring seamless project coordination and timely completion.
• Maintain organized documentation by ensuring daily submission of required paperwork by subcontractors and reviewing payroll sheets for accuracy, performing corresponding data entry.
• Uphold warranty compliance by completing daily warranties and facilitating open communication with subcontractors to resolve work order and on-site customer issues.
• Collaborate closely with internal departments to ensure smooth operations and streamline processes.
• Provide hands-on supervision to the installation department employees, guiding and supporting their performance and development.
• Resolve any issues arising from the previous day's work orders through proactive discussions with subcontractors, operations, and sales staff.
• Skillfully negotiate subcontractor labor rates as needed, maintaining cost-effectiveness for the company.
• In partnership with HR, take timely and appropriate steps to address performance reviews, disciplinary issues, onboarding, and other HR-related matters.

• Bilingual fluency in English and Spanish is required for effective communication in this role.
• Demonstrated expertise in recruiting subcontractors and efficiently assigning work is preferred.
• Prior experience or knowledge in flooring products or flooring installation is highly valued, but not a strict requirement.
• Proficiency in using computer-based business tools, including Google Drive, Gmail, Microsoft Office Word and Excel, is essential.