Elite Banker-Household-Outbound-Branch Banking-Relationship Management
Job Description
- Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.
- Deliver superior customer service while ensuring adherence to bank policies and compliance standards.
- Cross-sell a wide range of banking products and services to deepen client relationships.
- Educate clients about new products and enhancements to maximize engagement.
- Organize and lead targeted sales initiatives and client engagement events.
- Collaborate with other group companies to offer integrated financial solutions.
- Maintain comprehensive records of client interactions and relationship history.
- Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.