Job Description
If you have a passion for hospitality, connecting with people, and serving great food, then the Mount Vernon Inn Restaurant, which serves Mount Vernon Estate's visitors and the surrounding area, is currently looking for Hosts to join our team!
Hosts are responsible for positive guest and client relations, coordination, and implementation of food service - including seating guests, communicating back to the host stand tables that are finished with meals or almost finished, and communicating back to the host stand tables that are clean and ready to be seated again. Sometimes the host might also assist the Server Assistants by refilling beverages and water, running food to the tables, and assisting in resetting and bussing tables.
Compensation:
$15.00 per hour
Expected Hours:
- Responsible for positive guest and public relations
- Request information from guests in order to seat them properly, i.e., number in group, any special requests, or needs (ie. high chairs)
- Escort guests to the table and offer menus
- If appropriate, administer a waiting list system to include:
- Provide estimated waiting time to guests
- Request name and number in group
- Call for the party
- Escort guests to a table
- Coordinate with management on the placement of groups with reservations
- Prepare the menus for the shift
- Assists with new employee training
- Conduct all work in accordance with the Association’s and the Inn’s procedures and guidelines
- Work independently and with minimal supervision
- Excellent verbal communication skills
- Great interpersonal and teamwork skills
- Ability to work well under pressure in a fast-paced environment
- Availability to work evenings, weekends, and holidays
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed
- May be required to stand or walk for extended periods of time
- May be required to lift upwards of 20 lbs
This role takes place in a busy restaurant or café setting, involving regular interaction with guests and coworkers. The pace is fast and dynamic, particularly during meal service times. Noise levels can be moderate to high.
Requires prolonged standing and walking, carrying trays, reaching, and bending. Must be able to lift and carry items up to 25 pounds. Clear verbal communication and customer service skills are essential. The role also involves handling food and beverages.
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- Flexible work schedule
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and Food Court Pavilion
- Free parking
