Sales Coordinator

About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.    Join our team of Experience Curators!   Coury Hospitality has an amazing opportunity as a Sales Coordinator   🎤 SALES COORDINATOR   Hard Rock Hotel San Diego📍 On-Site | Full-Time & Part-Time   Support the Strategy. Power the Details. Elevate the Experience.   As a Sales Coordinator, you play a vital role behind the scenes—supporting the Sales & Catering team and ensuring every detail is flawlessly executed. You are the organizational heartbeat of group business, helping transform inquiries into booked experiences and plans into unforgettable events. If you thrive on precision, collaboration, and delivering exceptional service in a fast-paced hospitality environment, this role is your stage.   🎯 Your Mission Provide exceptional administrative and operational support to the Sales & Catering Department, ensuring accuracy, organization, and seamless coordination that allows our sales team and clients to succeed.   🎸 What You’ll Do Group & Reservation Support ✅ Build and manage group room blocks in Opera✅ Enter group rooming lists and individual reservations as needed✅ Ensure all billing information for reservations, groups, and Master Accounts is accurate and complete Sales Administration & Systems ✅ Utilize SFA to accurately track accounts, bookings, and follow-ups✅ Maintain Data Quality Index standards within SFA✅ Enter and update client and account information✅ Create and distribute proposals, resumes, agreements, and Banquet Event Orders (BEOs)✅ Develop catering and banquet sales tools to support the sales process Client Communication & Event Coordination ✅ Send sales correspondence, rooming lists, and BEOs to clients as requested✅ Respond to client requests with professionalism and urgency✅ Assist with site visits and walkthroughs to finalize event details✅ Support event preparation and execution, including on-site coordination when required✅ Serve as a point of contact for clients during events, assisting with last-minute needs✅ Coordinate with vendors and internal teams to ensure flawless execution Collaboration & Continuous Improvement ✅ Liaise with hotel departments to ensure client expectations are met or exceeded✅ Actively participate in weekly BEO meetings with the Banquet Team✅ Communicate changes, additions, or updates to culinary and operational teams✅ Provide post-event recaps, operational insights, and improvement suggestions✅ Engage clients in conversations about future events and re-booking opportunities Additional Responsibilities ✅ Perform other duties as assigned by the Director of Sales & Catering or Director of Operations✅ Represent the brand with professionalism, warmth, and confidence in all interactions✅ Deliver an exceptional level of service at every touchpoint   💎 You’re a Great Fit If You… ✨ Have a true passion for hospitality and service excellence✨ Thrive in a fast-paced, detail-driven environment✨ Communicate clearly and professionally—verbally and in writing✨ Are highly organized, proactive, and solution-oriented✨ Take initiative with energy, flexibility, and professionalism✨ Build strong, positive relationships with clients and teammates✨ Are proficient in Microsoft Office and general computer systems✨ Present yourself with a polished, professional appearance✨ Are comfortable working extended hours, including weekends or holidays, as needed ✨ College diploma preferred (Hospitality program a plus) ✨ Minimum of 2 years of experience in a similar role, preferably within a four- or five-star/diamond property   🎤 Let’s Create Exceptional Experiences—Together If creating unforgettable moments and building lasting guest connections sounds like your kind of stage, Hard Rock Hotel San Diego is ready for you. Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.