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About Us
What We're Looking For
Why CPG?
Shipping & Receiving Manager
Niles, IL, 60714, USPosted 3 weeks ago
Full-timeonsite
Job Description
Benefits:
- 401(k)
- Competitive salary
- Paid time off
About Us
Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.
The Role
We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.
This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.
What You'll Do
Inbound
- Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately
- Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it
- Build and maintain tracking systems for materials from arrival through production handoff
Outbound
- Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter
- Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management
- Ensure every shipment meets customer expectations and ships on schedule
Systems & Process
- Develop and refine SOPs for receiving, inventory management, staging, and fulfillment
- Coordinate with production managers to align logistics with daily and weekly production schedules
- Maintain clean, organized warehouse and storage areas that support efficient workflow
- Track performance and identify bottlenecks before they become problems
People
- Train and supervise shipping/receiving staff on procedures and best practices
- Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly
What We're Looking For
- 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)
- Strong organizational skills and a sharp eye for detail - you catch what others miss
- Experience creating or improving SOPs and operational workflows
- Familiarity with shop management or order tracking systems - Shipstation experience highly valued
- Clear communicator who can coordinate across production, sales, and leadership teams
- Comfortable in a fast-paced, high-volume environment where priorities shift daily
- Physically able to lift and move boxes of apparel and supplies as needed
Why CPG?
- Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction
- Build something — shape and optimize our shipping & receiving systems as we scale
- Competitive pay with room to grow as the company grows
- Collaborative team that values operational excellence and rewards people who take ownership