Health Information Technician

Welcome to Cherry Health - video about Cherry Health

Schedule: Monday - Friday 8am - 5pm

Location: Onsite at our Downtown Grand Rapids clinic

The Health Information Technician performs tasks to keep patient records confidential, accurate, and in line with regulatory standards. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare records for capture in the electronic chart, ensuring proper image clarity and quality in accordance with HIPAA, HITECH, Meaningful Use, and organizational guidelines.
• Release information to persons and agencies according to regulations, ensuring legal confidentiality standards are followed per HIPAA and State guidelines via fax, print, or electronic format.
• Accurately process electronically transmitted information using a variety of tools.
• Perform detailed peer audits to ensure accuracy and quality control.
• Assist in maintaining the integrity of the patient electronic health record.
• Maintain an acceptable measured productivity and audit percentage.
• Maintain and utilize reference materials appropriately and effectively.
• Train and support individuals in relation to Health Information.
• Perform other duties as assigned.
   

SKILLS / KNOWLEDGE / ABILITIES:

• 10-key by touch
• Data entry
• Ability to work effectively and efficiently under tight deadlines
• Understanding of medical and behavioral health terminology, anatomy, physiology, surgery, diagnostic testing, radiology, pathology, pharmacology, and various medical specialties
• Operate scanning software/equipment and other electronic tools
• Effective time management and organizational skills
• Effective verbal and written communication skills
• Ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
• Microsoft Office computer skills
• Working knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Ability to work independently within a team environment.
   

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
   

EDUCATION / LICENSES / CERTIFICATES:

• Required: High School / Equivalent
• Preferred: Health Information Technician certification
   

EXPERIENCE:
Previous experience with data entry, 10-key by touch, medical terminology, release of information in a health care setting, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
 

EQUIPMENT / TOOLS / TECHNOLOGY:

• Desktop or Laptop computer
• Telephone with voicemail
• Networked copier/printer/facsimile
• Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.)
• Electronic Health Record (NextGen)
   

PHYSICAL REQUIREMENTS:

• Standing: More than ⅔ of the time
• Sitting: ⅓ to ⅔ of the time
• Independently mobile including movement from floor to floor: More than ⅔ of the time
• Grasping - applying pressure to an object with fingers, thumb, and palm: ⅓ to ⅔ of the time
• Finger Use - picking, pinching, typing or working primarily with the fingers: More than ⅔ of the time
• Reaching with arms and hands above head or to full extension: Less than ⅓ of the time
• Stooping, crouching, or bending: Less than ⅓ of the time
• Kneeling or crawling: Less than ⅓ of the time
• Repetitive hand or body motions: More than ⅔ of the time
• Vision Requirements – to read computer monitor: ⅓ to ⅔ of the time
• Hearing: Less than ⅓ of the time
• Speaking: More than ⅔ of the time
• Pushing or pulling: Less than ⅓ of the time
• Sedentary Work (lifting no more than 10 lbs): More than ⅔ of the time
• Use of Personal Protective Equipment (PPE) as required.
   

ENVIRONMENTAL FACTORS / WORKING CONDITIONS:

• Indoor, office environment with little exposure to excessive noise, dust, fumes, or temperature changes: More than ⅔ of the time
• Outdoor weather conditions: Less than ⅓ of the time
• Exposure to fumes or airborne particles: Less than ⅓ of the time
• Exposure to toxic or caustic chemicals: Less than ⅓ of the time
• Exposure to blood, bodily fluids, non-intact skin or tissue specimens: Less than ⅓ of the time
• Exposure to patients/clients with illness or infection: Less than ⅓ of the time
   

OTHER REQUIREMENTS OF THE POSITION:

• Travel to other Cherry Health sites: Occasionally
• Direct interaction with patients/clients: N/A
• Other: N/A

SUPERVISION RECEIVED BY THIS POSITION:

• Work progress is checked occasionally, usually on completion.

SUPERVISION GIVEN BY THIS POSITION:

• Not Applicable – No responsibility to supervise others.

CLIENT POPULATION SERVED:
N/A

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.