Customer Service Representative
Job Description
About Us
Codornices Veterinary Clinic, part of the AmeriVet family, is a busy six-doctor veterinary hospital dedicated to providing high-quality care to pets and excellent service to their families. Our team works in a fast-paced, supportive environment where teamwork and compassion are essential.
Schedule
Must be available to work Mondays, Tuesdays, Wednesdays, with occasional Saturdays as needed.
Compensation
$20.00 – $25.00 per hour, depending on experience.
Job Summary
The Client Service Representative (CSR) is the first and last point of contact for our clients and plays an important role in creating a positive experience for pets and their owners. This position is ideal for someone who is a fast learner, strong multitasker, and comfortable working in a very busy reception environment.
Responsibilities
Greet clients and their pets and provide friendly customer service
Answer phones and schedule appointments
Manage client communications including reminders and follow-ups
Maintain accurate client and patient records
Process payments and assist with check-in and check-out
Communicate effectively with doctors and technicians to support patient care
Help maintain an organized and welcoming front desk
Qualifications
High school diploma or equivalent required
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Basic computer and scheduling software skills
Veterinary or medical office experience preferred but not required
Working Conditions
Fast-paced veterinary clinic environment
Occasional lifting up to 40 pounds may be required
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.