Assistant Beverage Manager
Overview
This position is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
· Responsible for assigned shift, assisting in overall management.
· Supervise and coordinate assigned shift.
· Assist in overall supervision of the department as outlined in manager’s job description.
· Complete environmental checklist for dining room.
· Spot check liquor pars.
· Order daily supplies.
· Hold pre-meal meetings.
· Follow up on established training steps.
· Handle guest comments and complaints and ensure guest satisfaction.
· Stay on the floor during peak hours.
· Communicate with guests and receive feedback.
· Observe, teach and correct staff’s service.
· Monitor each guest experience.
· Examine food preparation and beverage presentation.
· Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
· Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
· Participate in interviewing new employees as needed.
· Prepare maintenance request and follow-up.
· Monitor food and liquor requisitions and food waste.
· Check bar controls, shot glass use, red lining, and bottles totally empty daily.
· Must be familiar with and adhere to all liquor liability laws.
· Must know emergency procedures and work to prevent accidents.
Qualifications
· 2 years of experience in Food and Beverage Supervision or Management role preferred.
· Experience with Bar style management preferred
· Willing to work flexible hours, specifically PM
· Must have the ability to manage deadlines.
· Understanding of Food and Beverage financials including cost and par controls is preferred.
· General knowledge of Microsoft Word, Excel, and PowerPoint.
· Must have a strong attention to detail as well as strong customer service skills.
· Must be Food Handler and TIPS Alcohol certified.
· Must be able to work a flexible schedule including weekends and holidays.