General Manager

Operation over a multi-site contract with additional off-site locations, the role will lend itself to someone who has the ability to innovate and implement unique concepts across a variety of locations from traditional canteen style offerings, coffee shops, jiffy vans, grab and go locations and everything in between.

Supported by a strong management team the ideal candidate would be able to identify and capitalise on niche markets while implementing current high street trends to supplement the current offering. In addition, the candidate will be ultimately responsible for the day to day running of the estate and maintaining performance of the contract against targeted KPI’s.

This is a very exciting time to join the programme with a number of new opportunities in the pipeline providing ways to increase turnover and put your own personal stamp on the catering service and the expectation is that the successful candidate will run this as their own business ultimately in control of all finances and operational decisions.

This is a mainly a Monday – Friday, breakfast and lunch operation, however some weekend and evening work will be expected with flexible working hours required, with expansion in services this may change in the future.

The key criteria include but are not limited to the following:

• Experience as a General Manager in a large multi outlet venue or contract catering environment
• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
• Financial accountability and understanding of all business decisions.
• Strategic planning and implementation of full catering service including mobilisation of units and annual marketing calendar. 
• Identify opportunities to increase profitability of the catering service. 

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

INDVIP

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.