Clinical Counselor - Faculty/Staff Assistance and Well-Being Services

Duties Responsibilities Counseling Services – Provide comprehensive assessment, short-term counseling, crisis intervention, and make referrals for treatment or other supportive resources. Provide case management and follow up services to each employee or family member utilizing FSAWS, as appropriate. Assess employees for the Faculty/Staff Emergency Fund. Become knowledgeable about and adhere to office procedures as it pertains to client services, i.e., confidentiality, case files, office schedule. Demonstrate proficiency in being able to answer and appropriately handle all inbound phone calls. Assist in the evaluation of services provided by Faculty/Staff Assistance and Well-Being Services. Provide training to administrators, directors, managers, supervisors, foremen etc. to help support mental health in the workplace and make referrals to Faculty/Staff Assistance and Well-Being Services. Develop and provide education and outreach to the campus community regarding work/life integration. Partner with Illinois Human Resources staff about employees, departments, units, and colleges who are having difficulties or who would benefit from mental health services. Identify additional resources in the community to service clients and their various clinical needs and share with FSAWS colleagues.