Business Excellence Manager

Viatris İlaçları Ltd. Şti

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.
 

Viatris İlaçları Ltd. Şti

Viatris, jenerik ve markalar arasındaki geleneksel uçurumu kapatmak için benzersiz konuma sahip küresel bir sağlık şirketidir; her ikisinin en iyilerini birleştirerek sağlık ihtiyaçlarını küresel olarak daha bütüncül bir şekilde karşılar. Dünya çapında insanları hayatın her aşamasında daha sağlıklı yaşamaları için güçlendirme misyonuyla, şu anda dünya genelinde yaklaşık 1 milyar hastaya yılda yüksek kaliteli ilaç sağlayarak ve doğumdan yaşam sonuna kadar, akut durumlardan kronik hastalıklara kadar hayatın tüm anlarına dokunarak geniş çapta erişim sağlıyoruz.⁠

Yarattığımız etkiyi gösteren birçok ödül listesine dahil edildik.  

Küresel portföyümüz, sınıfının en iyisi, ikonik markalı ürünlerin yanı sıra küresel kilit markaları içerir; jenerikler - kompleks ve markalı jenerikler dahil - ve reçetesiz ürünler sunar. Eğitim, sosyal yardım ve tedaviye daha iyi erişim yoluyla dünya çapında daha sağlıklı topluluklar yaratmaya yardımcı olmaya kararlıyız.

Hayatlarını bir amaç uğruna yaşamaya azimli olanlar için Viatris, cesaret ve dayanıklılığı teşvik eden işbirlikçi bir kültür yaratarak çalışanların tam potansiyellerini gerçekleştirmelerine yardımcı olur. Viatris sadece çalışılacak bir yerden daha fazlasıdır. Burası dünyada fark yaratacak bir yerdir.

Role Description

The Sales Excellence Manager is responsible for supporting the company’s customer-centric, data-driven digital transformation by enabling an omnichannel approach and driving the adoption of sales excellence processes, tools, and systems to optimize commercial effectiveness and resource allocation. The role acts as the key contact for incentive plan design, ensuring accurate, compliant calculation, reporting, and archiving, while maintaining strong governance and visibility of in-market sales performance across individuals, teams, and geographies. It also oversees the daily operations of sales management platforms and tools, collaborates with leadership to analyze and improve commercial and customer processes, and delivers insights-driven reporting to support decision-making and drive efficiency, standardization, and continuous improvement.

Business Partnership & Commercial Performance

• Act as the primary business partner for the responsible portfolio and sales teams

• Analyze sales teams’ commercial priorities and performance needs to develop actionable recommendations,

• Establish performance tracking mechanisms aligned with commercial targets and conduct regular evaluations,

• Prepare performance analyses, business insights and strategic presentations for senior management

• Proactively identify commercial risks and opportunity areas and develop data-driven solution recommendations,

• Contribute to strategic decision-making by monitoring market dynamics, competition and sector trends,

Sales Force Effectiveness (SFE)

• Design and optimize territory management, targeting, segmentation and call planning processes,

• Analyze field activity data to identify productivity and development areas,

• Conduct sales force sizing, resource allocation and organizational structure analyses,

• Support the establishment of KPI structures and regularly monitor performance indicators,

• Develop and sustain performance reporting infrastructure through Power BI and similar BI tools,

• Analyze IQVIA / IMS data to contribute to strategic decision-making processes,

• Develop and update physician segmentation, potential scoring and prioritization models,

• Support commercial decision-making processes through ROI-based analyses,

CRM & Data Analytics

• Manage CRM usage and data quality; coordinate process improvement actions,

• Lead projects aimed at improving user experience on CRM platforms (Veeva, Salesforce, etc.),

• Monitor CRM adoption rates and identify training and development needs,

Performance Processes

• Contribute to incentive model design processes,

• Coordinate periodic incentive calculation, validation and field communication processes,

• Support target-setting processes with analytical models and historical performance data,

• Evaluate the effectiveness of incentive models and provide improvement recommendations,

Qualifications

• Bachelor’s degree in Engineering.

• Preferably 7–8 years of experience in SFE, Analytics or related fields.

• Experience working closely with sales teams and cross-functional stakeholders.

• Strong analytical thinking and problem-solving skills with a data-driven mindset.

• Preferably experienced in using MS Office, IQVIA, Power BI and Rx Media tools.

• Experience with CRM platforms such as Veeva, Salesforce or equivalent systems.

• High level of English proficiency.

• Strong communication, stakeholder management and presentation skills.

• Ability to manage multiple priorities and projects simultaneously.

• Proactive, collaborative and result-oriented working approach.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.