Rehab Therapy Manager - Otsego

Rehab Therapy Manager - Otsego

Job Title: Rehab Therapy Manager

Primary Location: Mary Free Bed at Munson - Otsego

Department: Mary Free Bed at Munson Healthcare - Otsego OP Services

Weekly Schedule Hours: salaried/exempt.

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

· Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

· Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

· Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

· Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

· A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures.

Summary

The Rehab Therapy Manager provides leadership and oversight of daily operations for the Munson therapy department at Mary Free Bed (MFB). This role ensures the delivery of high-quality, patient-centered, interdisciplinary care that is both clinically effective and financially responsible through staff leadership, education, and clinical supervision.

Essential Job Responsibilities

Clinical Responsibilities

· Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.

· Establishes treatment objectives, develops written treatment plans, and administers therapy accordingly.

· Assesses patient status and treatment outcomes; revise care plans as needed.

· Collaborates with the interdisciplinary team to optimize patient-centered care.

· Updates patient care plans in real time to ensure safety and effectiveness of treatment.

· Participates in discharge planning, considering patient needs, family involvement, community resources, and environmental factors.

· Provides patient and caregiver education to support discharge and post-discharge care plans.

Educational Responsibilities

· Provides staff education and training through in-services.

· Participates in program development and research initiatives as appropriate.

· Serves as a clinical resource in areas of expertise.

· Acts as a Clinical Instructor for therapy students:

o Supervise, teach, and evaluate student performance.

o Communicate with academic institutions regarding student progress and competency.

Managerial Responsibilities

· Provides oversight of therapy staff, including physical therapists, occupational therapists, speech-language pathologists, and rehabilitation technicians.

· Leads recruitment, selection, onboarding, and training of staff.

· Provides ongoing mentoring, professional development, continuing education opportunities, and performance evaluations.

· Ensures that staff competency is assessed, demonstrated, and maintained in accordance with regulatory and accreditation requirements, and aligned with established standards of care and best practices.

· Identifies risks to employee safety and implements appropriate mitigation strategies.

· Maintains a safe, professional, and high-quality work environment consistent with Mary Free Bed standards.

· Oversees the therapy program to improve quality metrics and outcomes.

· Analyzes quality measures and reimbursement data to identify opportunities for clinical and financial improvement.

· Develops and implements process improvement initiatives to sustain high performance.

· Oversees and completes the month-end therapy billing processes.

· Serves as administrator and primary point of contact for the therapy electronic medical record (EMR) system.

· Reviews and supports therapy documentation for insurance appeals and denials.

· Leadership Must-Haves will be followed for patient and staff interactions:

o We’ll embrace all people by:

§ Treating everyone with dignity and respect.

§ Opening more doors to opportunity for others to succeed.

§ Growing talent and people.

§ Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

§ Taking action against discrimination.

§ Honoring our differences and how we collaborate.

§ Educating staff, patients and the communities we care for.

§ Restoring hope and freedom, together.

o Rounding

o Thank You Notes

o Employee Selection/Peer Interviewing

o Key Words at Key Times

o AIDET® + Promise

o Standards of Behavior

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

· Graduate of an accredited Physical Therapy, Occupational Therapy, Recreational Therapy, or Speech Language Pathology program. Will also consider PTA, COTA program graduates. 

· Licensed (or eligible for licensure) in Michigan.

· Minimum 4 years work experience in a relevant clinical rehabilitation setting.

· Possesses and demonstrates expertise in a specific diagnostic area of rehabilitation.

· Possesses and maintains CPR certification to meet department/program protocol.

· The physical ability to lift, position, and transport patients with physical impairments.

· Demonstrates ability to supervise students.

Preferred Job Qualifications

· Experience with government reimbursement systems and other regulatory bodies related to service line.

· Demonstrates competence in relevant software and hardware required to meet job responsibilities.

Physical Requirements for Essential Job Qualification

Levels:

· None (No specific requirements)

· Occasionally (Less than 1/3)

· Frequently (1/3 to 2/3)

· Majority (More than 2/3)

Remain in a stationary position: Frequently

Traverse or move around work location: Frequently

Use keyboard: None

Operate or use department specific equipment: Frequently

Ascend/Descend equipment or ladder: Frequently

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds: Occasionally

Up to 50 pounds: Occasionally

Up to 75 pounds: Occasionally

More than 100 pounds: Occasionally

Other weight: Up to___ pounds None

Other: None

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at [email protected].

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.