Job Description
Overview
Sunday River Skier Services team members are enthusiastic, ambitious, love the mountain lifestyle, have a positive “get ‘er done attitude” and are passionate about providing exceptional guest service
If that sounds like you, we want you on our team! We have fun, love what we do, work together as a team and use every guest interaction as an opportunity to create lifelong skiers and snowboarders
Come join us this winter!
The Resort Services team includes SnowSports School, Guest Services, Ticketing, Season Pass, Daycare, Events, and Competitions
Part-time and temporary Greeter positions are available. Team members must be available to work on specified days during the busiest times of the season, which include weekends and holidays.
Responsibilities
Core Responsibilities for Competitions on Hill Crew:
- Commitment to Exceptional Guest Service – Team members are expected to provide all guests with a caring, efficient, and quality experience. Every guest interaction should be focused on sharing our passion for extraordinary service and creating lifelong skiers and snowboarders.
- Support Teamwork – Team members are expected to work effectively and efficiently with fellow team members and managers, fulfill schedule commitments and add availability during peak times, be on time and prepared for work, be pro-active in helping during registration times, willing to take on more responsibilities as needed and accept daily assignments with a positive “can-do” attitude!
- Advocate of Safety – Team members are expected to actively promote and act as a role model with Sunday River’s safety policies.
- Pursue Professional Development – Team members are encouraged to take advantage of in-house training and mentoring. Team members should actively assess their skills and seek feedback and guidance from other team members, trainers, and managers that can support their development. Team members should be committed to improving, learning, and developing
We are always “green and growing” and striving to be the best team member we can be!
Other Responsibilities
- Warmly welcome and professionally greet every guest at your specific location.
- Be willing to assist with daily operations of the SnowSports School.
- Thank every guest for visiting Sunday River and display a “we want you to come back” attitude.
- Be familiar with and adhere to the policies and procedures of the Team Handbook and the Resort Services Manual.
- Respectfully use team member benefits as they are outlined in resort policies.
- Contribute to team effort by participating in job sharing; assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; sharing insights from guest interactions and ideas for improvements; accepting diverse assignments; maintaining a positive and friendly attitude and demeanor in all team member and guest interactions.
- Encourage friends, family and others interested in Resort Services to join our team.