Implementation Technical Consultant

Job Purpose The Implementation Technical Consultant manages the implementation process working directly with clients providing guidance and best practices to ensure they can successfully and accurately use our software application to enhance their business workflow. They deliver resolutions in a timely and consistent process, addressing questions and concerns that are unique to the client’s environment.    Responsibilities - Leverage mortgage industry expertise to assist clients in the use of the Ice Mortgage Technology software solutions - Oversee, coordinate and manage all aspects of the implementation process for new and existing clients - Collaborate with clients to resolve complex problems in...