Front Office Specialist (Medical Office)

Job Id:  492 # of Openings:  1

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• Develop and maintain proficiency in the use of the EMR System.
• Greet patients and guests warmly while providing exceptional customer service
• Answer patient questions and provide information regarding procedures and wait times
• Manage patient registration and direct guests appropriately
• Promote and educate patients about available services
• Maintain a clean and welcoming waiting area and support front desk operations
• Answering incoming phone calls, scheduling appointments, collecting payments, and computer input
• Obtains authorizations, referrals, and verifies insurance eligibility
• Addressing patient conflicts and resolving them accordingly
• 50 wpm typing skill preferred
• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Must pass a Drug screen and Background screening