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Position Title:

Registration Coordinator

Job Category:

Academic Staff

Employment Type:

Terminal (Fixed Term)

Job Profile:

Outreach Specialist

Job Duties:

UW Oshkosh Center for Community Development, Engagement and Training (CCDET) is an outreach department on campus. CCDET’s mission is to offer creative solutions to meet workplace challenges by utilizing University resources to provide consulting services, training and educational services, data management and project management. The Registration Coordinator position fits within CCDET’s data management service area. This position works on a variety of project contracts that include: Department of Children and Families (Wisconsin Works, Child Support Agencies and Child Care Agencies), Department of Health Services-Division of Medicaid Services (Functional Screeners), Department of Health Services-Division of Quality Assurance (Wisconsin Caregiver Training Project) and the Wisconsin Dementia Care Training Project.

The Registration Coordinator is a key position within CCDET that monitors the Cornerstone Learning Management System (LMS), registers participants for different trainings and provides customer assistance and technical support over the telephone or through email. This position also supports the program by writing and sending LMS-related correspondence and reports, communicating with state-wide agency staff, assisting with web design and publishing, and helping to maintain and revise online courses. The role requires a high degree of accuracy, excellent critical thinking skills, attention to detail, the ability to work well in a team environment, and being a self-initiator.

This full-time position will be working on the UW Oshkosh campus. The work schedule is Monday through Friday from 8:00 am to 4:30 pm.

Key Job Responsibilities:

Reporting and Course Creation

Develop and revise reports and online courses.
Publish reports and classes to the web.

Communication

Revise, deliver, and facilitate printed and electronic materials for workshops.
Respond to participant and stakeholder inquiries regarding workshops, registrations, and LMS functionality.
Maintain organized records of correspondence, registrations, and supporting documentation.

Back-up Assistance for Nelnet and Qualtrics

Create and update Nelnet webpages and Qualtrics surveys.
Use HTML for Nelnet webpage content.
Process purchases, refunds, and customer inquiries via phone or email.
Generate reports for account management and project needs.
Consult with the Qualtrics Administrator on new projects and provide technical support.

Collaboration and Professional Responsibilities

Attend CCDET All Staff meetings (as scheduled).
Maintain a working knowledge of CCDET projects.
Serve as a resource for other CCDET staff as well as partner staff, as needed.
Maintain positive working relationship with all funding sources.

Learning Management System (LMS) Administration

Create, maintain, and verify workshop information within Cornerstone LMS.
Process participant registration and completion transactions within Cornerstone.
Provide troubleshooting and customer support in a timely manner.
Assist in maintaining the structure and security of the Cornerstone LMS database.

Department:

Center for Community Development, Engagement, and Training

Compensation:

Starting at $42,000 commensurate with experience

Required Qualifications:

Experience working with Cornerstone Learning Management System (LMS) or other Learning Management System
Excellent written and verbal communication skills
Strong customer service skills
Excellent computer skills, including MS Office products
High level of problem solving and decision making
High level of critical thinking
Proofreading skills, including recognizing discrepancies, problems, and errors
Proven ability to work independently and in a team environment
Strong attention to detail

Preferred Qualifications:

Familiarity with HTML, web design and publishing
Familiarity with university processes

Education:

Bachelor's Degree

How to Apply:
Applicants must submit the following documents using the online application:

Resume
Cover Letter

Please use these documents to explain in detail how your skills meet all of the Required Qualifications for this position.

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.  

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by the end of the day on 07/22/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Contact Information:

For questions regarding your application and additional options to apply, contact Human Resources at [email protected] or 920-424-1166

Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Legal Notices:

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.