We are hiring for:

Behavioral Health Business Office Manager

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The Behavioral Health Business Office Manager to oversee administrative, financial, and operational functions in a fast-paced for healthcare environment. This role requires a motivated, detail-oriented leader with strong organizational and multitasking skills to ensure the seamless operation of administrative, accounting, purchasing, and user-related service departments. The ideal candidate is a proactive problem-solver with excellent leadership and communication abilities.

Duties and Responsibilities:

• Financial Management & Reporting: Assist the Director in analyzing financial performance by preparing, processing, and reviewing performance reports. Coordinate development of and analyze budget spending. Develop administrative staffing budget. Ensure accuracy in monthly financial reports; Ensure compliance with billing protocols and financial reporting requirements.
• Administrative Operations: Oversee medical records management, including daily filing, storage, and security of medical records and Protected Health Information (PHI). Maintain accurate data entry of consumer information, including admissions, discharges, and medical record updates. Provide general office management, including ordering and maintaining office supplies, operating office equipment, and ensuring office maintenance. Perform clerical tasks such as typing documents, forms, and spreadsheets, distributing mail, and answering office phones.
• Financial Coordination & Compliance: Oversee daily deposits, petty cash funds, and agency credit card security. Manage billing for Medicaid Reimbursement for Interpreting (ASL). Prepare and maintain petty cash documentation. Oversee Billing at Risk; Billing on Hold; collection of copayments;  and self pay billing. Review and resolution of denied claims. Analyze monthly income statements for correct revenue and expenses.
• Staff Leadership & Development: Provide training and technical support to administrative staff to enhance productivity and compliance. Review and approve time sheets. Lead recruitment efforts, including interviewing candidates and making hiring recommendations. Create personal expense reports. Lead admin recruitment efforts, including interviewing candidates and hiring.
• Other Duties: Demonstrates flexibility and commitment to meeting unit and consumer needs. Performs additional responsibilities as assigned.

Supervisory Responsibilities:

This position may directly supervise administrative and maintenance staff.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business administration, finance, or equivalent experience in lieu of degree preferred
• Extensive experience in business management, particularly in a multi-unit or regional role.
• Strong financial acumen, with proven ability to analyze and manage budgets and financial reports.
• Excellent leadership and communication skills, with experience in managing and developing teams.
• Familiarity with medical records management and compliance with PHI regulations.
• Ability to travel within the state as needed.
• Proficiency in office management software, financial systems, and data entry tools.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
• Frequent use of standard office equipment, including computers, phones, and other peripherals.
• Ability to lift and carry items within a reasonable weight range, if necessary.
• Regular use of technology and exposure to prolonged periods of screen time.

 

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.