Job Description
As seen in Vogue and InStyle and worn by Gigi Hadid, Hailey Bieber, Brie Larson and more…
Linjer was created in 2014 by Jennifer Chong and Roman Khan, who started the brand out of their living room with $20,000 USD in savings. They’ve grown the brand to 8 figures (USD) in revenue without raising outside funding and along the way using their earnings to buy other direct-to-consumer (DTC) brands and start Peak21, a private equity group in the DTC space. Their portfolio’s annual revenue exceeds $200 million USD and includes Raycon and Nutrition Kitchen, among others.
Linjer – now focused on selling fine jewelry – is growing 100% every year, and we are looking for high-talent individuals to join our energetic and multicultural team.
Team members at Linjer and sister brands bring experience from their former roles at Lazada (Rocket Internet), McKinsey, Oliver Wyman, Block (formerly Square) and JP Morgan. Founders Roman (HKUST graduate) and Jenn (Dartmouth graduate) are known internationally for being leaders in modern consumer brand-building; Jenn was named to the Forbes 30 Under 30 List and Roman is regularly invited to speaking engagements at the most prestigious e-commerce conferences worldwide.
What unites the Linjer Team is our common mission – making beautiful jewelry at fair prices – and an appreciation for our company’s cultural values of meritocracy, humility and agility.
Interested and ready to make an impact? Apply today via this career page! We'd love to hear from you.
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.
Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.
We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.
Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!
What Linjer offers
- A multicultural and inclusive team culture
- Talented and passionate colleagues committed to excellence
- A predictable 9am-6pm work schedule (night/weekend work exceedingly rare and only for the biggest emergencies)
- Accelerated career growth opportunities for high achievers
- Visa sponsorship for exceptional talent ready to join our family
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Who we’re looking for
We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.
The position is full-time in our Hong Kong office.
Responsibilities
- Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations
- Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
- Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
- Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
- Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling
- Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency
Who you are
- Professionally fluent in English
- Bonus: Professionally fluent in Cantonese
- Experience level is flexible; we tailor the role to match your seniority and skills
- Detail-oriented with strong organizational and multitasking abilities
- Tech-savvy and quick to learn new software and tools
- A collaborative team player who works well with others
- Mature, responsible, and exercises sound judgment in decision-making
- Coachable, eager to learn, and committed to continuous personal and professional growth