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WHAT DO YOU GET?
Flexible working
We are as flexible as the role allows and give you the autonomy to manage your time accordingly!
Development opportunities
We hire intellectually curious people and support your learning and development as led by you. Qube offers a substantiate allowance to foster learning!
Exciting work and complex challenges
You get a chance to build and shape the movie-going experience of millions of others and work with products that constantly evolve to cater to the needs of the global cinema business!
Non-conventional workplace
We are a role-based organization, so per your role, you get to choose your work style, be it regular work, splitting your time between an in-office work style, or working remotely!
Diverse team and talent
Qube believes in inclusion, and we come from various backgrounds, cultures, and experiences. So we welcome talent at all levels!
Q
Engineer – Technical Support (Broadcast)
Hyderabad, Telangana, IndiaPosted 1 weeks ago
hybrid
Job Description
Qube Cinema
At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business.WHAT DO YOU GET?
Flexible working
We are as flexible as the role allows and give you the autonomy to manage your time accordingly!
Development opportunities
We hire intellectually curious people and support your learning and development as led by you. Qube offers a substantiate allowance to foster learning!
Exciting work and complex challenges
You get a chance to build and shape the movie-going experience of millions of others and work with products that constantly evolve to cater to the needs of the global cinema business!
Non-conventional workplace
We are a role-based organization, so per your role, you get to choose your work style, be it regular work, splitting your time between an in-office work style, or working remotely!
Diverse team and talent
Qube believes in inclusion, and we come from various backgrounds, cultures, and experiences. So we welcome talent at all levels!
Position: Engineer – Technical Support (Broadcast)
Position Count: 1
Location: Mumbai, Delhi, Chennai and Hyderabad
Experience: Fresher/Experience
Job description:
The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.
Field Engineer Responsibilities:
- Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups.
- Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
- Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members.
- Must be committed to deliver technical support within time-sensitive environments for live TV broadcast sites and time critical applications, the engineer should quickly troubleshoot and diagnose issue over phone / remote / onsite / email for the systems presented to him.
- Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.
- Periodically update detail of systems and software installed at customer sites in the region.
- File and submit periodical tech call sheets, case status, expenses to reporting officer.
Skills required:
- Knowledge about Networking, IT Servers, Storages & Troubleshooting is required.
- Broadcast experience is an added advantage
- 1 to 3 years work experience is required
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