Receptionist

 

Job Title: Receptionist

Department: Administration

Job Classification: Nonexempt

Pay Range:

Minimum: $16.00

Midpoint: $20.00

Maximum: $24.00

Reports To: Operations Manager

Why work here:

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Job Summary:

This role will answer phones, transmit calls, act as receptionists for visitors, staff, and individuals served in office and traffic in/out of agency. Perform clerical duties (scanning, data entry, copying, faxing, filing) to assist administrative staff. Order office supplies and maintain supply inventory. Coordinate and manage staff training. Coordinate transportation for the programs and take attendance. Provide administrative support to all departments as needed. The schedule is 8am-5pm, Monday – Friday.

Essential Duties and Responsibilities:

• Answer the telephone in a pleasant and efficient manner.
• Greet and direct visitors using customer service skills.
• Receive, open, and date stamp all mail.
• Stamp all checks for deposit.
• Monitor client traffic in and out of building.
• Prepares all packets for program staff.
• Files external incident reports.
• Order office supplies for all locations and maintain supply inventory.
• Assist with daily attendance procedure at McKercher.
• Coordinate all transportation for the programs.
• Manage employee training compliance by maintaining training records, coordinating organizational training calendars, creating and assigning new-hire training profiles, and providing monthly compliance and training status reports to leadership.
• Creates office name plates and employee badges for new hires.
• Keep the work area and front lobby area clean and organized. Assist with break area cleanliness, as needed.
• Exhibit good safety skills and play a role in emergency procedures.
• As time permits, provide general clerical support (scanning, data entry, faxing, copying, filing, and reporting) to finance, human resources and other administrative and program departments as needed.
• Completes other miscellaneous duties as assigned.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A minimum one year secretarial and/or reception experience, required.
• Interpersonal skills to communicate with and interact positively with customers, visitors, and clients.
• Judgement sufficient to recognize important situations and handle them accordingly.
• Organizational skills to keep office organized and keep track of requests received at irregular intervals.
• Working knowledge of Microsoft products including Windows, Word and Excel preferred.
• Ability to operate office equipment such as multi-line phone system and copy/scan/fax machine.
• Ability to perform data entry using a computer keyboard.
• Ability to identify staff, clients and visitors to monitor traffic.
• A criminal records check, driver's license check, recipient rights screen and pre-employment drug screen are required.
• Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.

Education and Experience:

• Associate or Bachelor's Degree preferred, but not required.

Physical Requirements:

• Ability to operate a computer keyboard at acceptable levels of quality and speed and other general office equipment as needed to perform the essential functions of the job.
• Physical ability to sit for prolonged periods of time.
• Physical ability to work in front of and view a computer terminal for prolonged periods of time.
• Must be able to work a regular full-time schedule.
• May occasionally require lifting up to 35 pounds.

Work Conditions:

• May be exposed to bloodborne pathogens, infectious diseases, and parasites.

  At MRC, we value diversity and are committed to fostering a workplace where all employees feel respected, supported, and empowered. Individuals are recruited, hired, and promoted based solely on relevant job-related criteria and without regard to age, color, race, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity or expression, pregnancy or related conditions, marital or familial status, disability, genetic information, veteran or military status, immigration or citizenship status (as permitted by law), caste, or any other status protected by applicable law. MRC is an Equal Opportunity Employer (EOE).

  We welcome applicants from every background. Veterans and individuals with disabilities are strongly encouraged to apply. Requests for accommodation in the application process are welcomed and can be directed to Human Resources.