National Manager, Product

• Own a product domain end-to-end — set the vision and strategy in partnership with the business, and be accountable for whether the product drives real customer value 

• Be a big-picture thought leader — stay ahead of emerging technology, market shifts, and customer trends, and find ways to turn them into experiences that set the product apart rather than follow the market 

• Build and lead a team of product managers — hire, coach, and hold a high bar on product craft, customer focus, and decision quality 

• Raise the bar on product management practices — set the standard for discovery, working-backwards documents, prioritization, and delivery across the team, and advance the use of AI as a critical productivity tool in how the team discovers, analyzes, writes, and ships 

• Keep the team close to customers — ensure PMs are running usability tests and discovery interviews, and that what they learn changes the product 

• Make the domain-level prioritization calls — where to invest, what to defer, what to kill — based on data, customer impact, and business value, not stakeholder volume 

• Partner with engineering and design leadership — you and your team bring the “what” and “why”; they bring the “how” — and you align at the leadership level on roadmap, capacity, and architecture intent 

• Own the metrics — define the KPIs that matter for the domain, build the dashboards, and use them to demonstrate business value and ROI to leadership 

• Resolve dependencies and risks — anticipate what could block delivery across business, engineering, platform, and partner teams, and clear it before it does 

• Keep the product coherent across domains — look beyond your own area to spot inconsistencies and dependencies between domains, and drive their resolution in service of one connected product 

Key Decisions 

• Domain prioritization — what the team builds, defers, or sunsets across the product domain, balancing innovation with operational stability 

• Operating standard — the bar for product craft, the artifacts the team produces, and the decision rights between your PMs, engineering, and the business 

• Value definition and measurement — the metrics that define success for the domain (customer outcomes, revenue, operational efficiency, satisfaction) and how performance is tracked against them 

• Cross-domain ownership and hand-offs — where one domain ends and the next begins, who owns shared capabilities and seams, and how the hand-offs work — resolved with peer domain leaders for the good of the whole product 

• Go-to-market direction — the launch strategy, positioning, and rollout approach, set with the business and executed by the team 

Key Relationships 

Internal: 

• Product managers — your team. You set direction and standard; they own their domains end-to-end. 

• Engineering and design leadership — partner at the leadership level on feasibility, capacity, architecture intent, and quality. 

• Technical Program Managers — align on timelines, dependencies, and delivery across the domain. 

• Executive leadership (CIO, CPO, business GVPs) — align product strategy with organizational goals and secure funding and buy-in. 

• Business partners — co-own the problem definition and the success criteria for the domain. 

External: 

• Customers and end users — ensure the team maintains a continuous loop with real customers to validate product-market fit. 

• Partners and vendors — own the senior relationships that ensure successful delivery of platform capabilities and integrations. 

• Sponsors and regulatory bodies — secure support and ensure the domain meets compliance requirements. 

What you bring 

• 10–15 years in product management, technology, or product leadership, with a proven track record of delivering customer-facing digital products that customers actually use — not just features that got deployed 

• 7+ years of product management experience focused on consumer-facing and go-to-market products 

• Experience leading and growing product teams — you’ve hired PMs, coached them, and raised the bar on a team’s product craft 

• A point of view on modern product management — discovery, working-backwards documents (PR/FAQs), incremental delivery, and instrumentation — and the ability to install it as a team standard 

• Strong customer instinct — you’ve run or led customer research and used the findings to change product direction 

• Excellent analytical skills — you lead with data to drive decisions and prioritize at the domain level 

• Exceptional communication — you influence and align diverse stakeholders and articulate technical and business concepts to audiences from engineers to executives 

• Startup mindset with enterprise polish — comfortable with ambiguity, fast-moving, and able to bring critical stakeholders along with patience and confident leadership 

• Strong understanding of the product development lifecycle, modern software practices, cloud-native architecture, and Agile, with experience in cross-functional, fast-paced environments 

• Working knowledge of emerging technologies such as Generative AI and Large Language Models (LLMs), and a view on how they change both the product and the practice of building it 

• Familiarity with product management and analytics tools (e.g., Jira, Confluence) 

Added bonus if you have 

• Master’s degree in computer science, software engineering, or an MBA 

• Strong financial services, automotive, fintech, lending, or marketplace background 

• Experience with AI/ML-powered product features (search, recommendations, personalization) 

• Experience building products with regulatory or compliance considerations 

• Experience building or scaling horizontal platforms or cloud-native applications 

• You’ve written a PR/FAQ or similar “working backwards” product document 

What we’ll bring 

During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights: 

• A work environment built on teamwork, flexibility, and respect. 

• Professional growth and development programs to help advance your career, including tuition reimbursement. 

• Team Member Vehicle Purchase Discount. 

• Toyota Team Member Lease Vehicle Program (if applicable). 

• Comprehensive health care and wellness plans for your entire family. 

• Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. 

• Paid holidays and paid time off.