Client Agreement Analyst

• Provides standard legal communications and correspondence.

• Researches and resolves inquiries and/or complaints of internal clients, as well as external customers and their representatives; serves as first point of escalation for issues related to legal agreements. 

• Participates in project teams for new products and services providing analysis of impact to legal agreements.

• Serves as liaison with assigned business areas regarding special projects /requests.

• Applies strong understanding of business best practices to enhance operational efficiency and reduce costs.

• Identifies business processes requiring improvement and recommends alternative solutions to management.

• Produce periodic and/or ad hoc reports on area and unit progress, customer satisfaction, etc.

• 3+ years of experience including recent work with contract management, analysis, or administration.

• Experience working for a large organization (at least 1,000 employees)

• Prior work with contracts dealing with employee retirement (ERISA regulations) preferred.

• Bachelor’s Degree is preferred

Through end of 2016; could extend (at least 11 months to start)