Program Management BAU Projects

Transition Managers function as technical project managers and serve as the single point of contact and accountability during an implementation project. They support both clients and internal teams with technology-related planning, coordination, and issue resolution.

Key Responsibilities: • Coordinate all technical activities required for new, upgraded, or enhanced client platforms - from contract signature through technical live or decommissioning. • Collaborate with clients and internal partners to ensure timely, high-quality platform delivery. • Validate contract-to-delivery alignment to ensure what is delivered matches what was agreed with the client. • Enable operational readiness by coordinating activities such as pre-live disaster recovery tests, backups, and monitoring. • Work with the stakeholders on hardware-related needs, including storage capacity and CPU increases.