Front Desk Manager On Duty

Provide daily supervision and guidance to the Front Desk. Ensure each area is managed in accordance with operating standards to maintain a professional image and superior customer service. Ensure that all reports are completed as required. Resolves quickly and timely on guest complaints, concerns or disputes. Responsible for the overall Hotel operations when serving as Manager on Duty. This junior management position is the first step to growing a career in hotel management and is perfect for any hospitality supervisor looking for the next step. Responsible for monitoring and directing the nighttime activities of the hotel to ensure the safety and wellbeing of our guests & employees.