Data Entry Specialist
Job Description
Employees will maintain a professional working relationship between the company and its customers
Qualified candidate must be able to maintain acceptable performance standards including but not limited to effectiveness and efficiency
To be successful, individuals must be able to process case lifting and routing within a financial industry platform
• Ability to work in a fast paced environment, supporting production and quality goals
• Proven analytical skills with the ability to process large amounts of information in a short amount of time
• Computer literate with a solid working knowledge of current internet technology and the ability to research information for business related purposes
• Resilient with the desire to continually improve personal performance, customer satisfaction and business brand
• Must have strong time management skills and the ability to work under pressure and with limited supervision
• Must have the ability to use good, sound judgment in decision making and the ability to effectively manage change and remain calm in stressful situations
• A certain degree of creativity and latitude is required
• Self-motivated and committed to drive results with professional business maturity
• Relies on experience and judgment to plan and accomplish goals
• Performs a variety of tasks
• High school diploma or its equivalent
• 2-5 years of experience in the field or in a related area
• Familiar with standard concepts, practices, and procedures within a particular field
• Candidate must be flexible on days and shifts as this role may require working weekends