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Job Description
身為DHL Express的國際快遞業務專員，您將負責以下任務－
• 針對現有及新開發客戶，利用不同管道贏得穩定的業務量以達業績目標
• 擬定個人的開發策略以擴大業務成長
• 建立良好的客戶關係並確保持續的業務量
• 維護正確的業務紀錄，如拜訪次數、客戶需求
• 分析及監督客戶數據，進而確定後續策略
DHL提供完整的人才培訓計畫、透明順暢的晉升管道，公司內有超過50%的職缺包含管理職皆由內部人才遞補。業務專員可參與主要客戶經理(Key Account Manager)的人才計畫，未來亦可往業務經理一職發展，歡迎您加入全球最大的物流公司─DHL！
• Develop an Annual customer visit cycle to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Convert qualified leads into customers and develop and penetrate existing accounts.
• Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.
• 針對現有及新開發客戶，利用不同管道贏得穩定的業務量以達業績目標
• 擬定個人的開發策略以擴大業務成長
• 建立良好的客戶關係並確保持續的業務量
• 維護正確的業務紀錄，如拜訪次數、客戶需求
• 分析及監督客戶數據，進而確定後續策略
DHL提供完整的人才培訓計畫、透明順暢的晉升管道，公司內有超過50%的職缺包含管理職皆由內部人才遞補。業務專員可參與主要客戶經理(Key Account Manager)的人才計畫，未來亦可往業務經理一職發展，歡迎您加入全球最大的物流公司─DHL！
• Develop an Annual customer visit cycle to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Convert qualified leads into customers and develop and penetrate existing accounts.
• Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.