Dispatcher III
Job Description
Make a meaningful difference: At Thatcher Chemical, with facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.
Dispatcher III is the senior-level subject matter expert and process owner for dispatching, routing, planning, and compliance in Thatcher’s chemical trucking operations. This role leads complex scheduling, resolves high-impact operational issues, and ensures complete regulatory compliance across driver scheduling, HOS, load assignment, chemical compatibility, tank requirements, and customer fulfillment. Serves as a technical expert, mentor, and key contributor to continuous improvement and fleet reliability.
Job Duties & Responsibilities:
- Plan, dispatch Thatcher Transportation loads shipping out of Sparks, NV and all other necessary dispatch support for the Sparks, NV plant.
- Provide support/vacation and sick coverage to other dispatchers (especially Sacramento) to dispatch Thatcher trucks.
- Direct end-to-end brokerage operations for LTL, pneumatic, and bulk liquid truckload shipments originating from all Thatcher locations except SLC, managing service levels, and carrier performance.
- Support revenue growth and customer retention by partnering with Market Analysts to develop pricing strategies for new business opportunities and contract renewals.
- Lead carrier onboarding for all Thatcher locations except SLC and compliance efforts by creating and approving carrier packets, ensuring adherence to safety, and insurance.
- Oversee shipment execution and visibility by maintaining accurate booking, tracking, and documentation within Thatcher’s Software environments (TMS, etc.)
- Approve carrier invoices ensuring billing accuracy.
Knowledge, Skills, & Abilities:
- Expert-level knowledge of dispatch operations, load planning, route optimization, and chemical tanker requirements.
- Deep understanding of DOT, FMCSA, HOS, HazMat, and chemical transportation regulations.
- Ability to manage complex logistics and communicate effectively across multiple departments.
- Advanced analytical and problem-solving skills, including scenario planning and contingency management.
- Strong training, mentoring, and process development skills.
- Ability to maintain composure under pressure and make critical decisions.
Preferred Qualifications:
- Proficient at booking loads with carrier via TMS software and 3PL suppliers.
- Basic understanding of Microsoft office software (Outlook, Excel, Word, Teams, SharePoint)
- Recommended 40+ words per minute typing speed
- Excellent written communication skills (especially via email/software messaging)
- Excellent leadership skills in resolving conflict and overseeing personnel (Truck Drivers)
- The ability to follow up/follow through on booking orders
- Proficient at obtaining quotes
- Approving Freight bills as well as carrier invoice reconciliation
Why Thatcher is right for you:
- 100% company-funded Profit-Sharing Plan (up to 25% of salary annually)
- 401 (k) with traditional and Roth contribution options
- Comprehensive benefits: medical, dental, vision, life insurance, short- and long-term disability, HSA/FSA,
- 3+ weeks of PTO, and paid holidays
- Education reimbursement and ongoing professional development
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. Thatcher is an Equal Opportunity/Affirmative Action employer, including protected Veterans and individuals with disabilities.