Associate Director, Offering Management - Healthcare
Job Description
About the role
We are looking for a talented and motivated candidate to join our Global Data Office team as an Associate Director, Offering Management.
In this role you will develop new services and data products for the pharmaceutical and healthcare industries, starting from real client needs. You will own the full product lifecycle — from idea and concept through go-to-market and ongoing development — coordinating cross-functional teams (development, production, marketing). In parallel, you will build relationships with key data suppliers, expand existing contracts, and create new commercial opportunities.
This is a hybrid role based in Almaty.
About us
A leading Human Data Science company accelerating innovation for a healthier world.
A global organization operating in over 100 countries with more than 88,000 specialists.
Recognized as one of the most admired companies by Fortune magazine.
Our Global Data Office team maximizes the return on data for the healthcare industry.
Key responsibilities
Service portfolio development and management
Identify evolving client needs across pharma and healthcare and translate them into new service concepts.
Define what data is required and how to structure it for each new service; define, design, and position products, components, and platforms.
Lead projects from concept to delivery, coordinating internal functional teams and ensuring offerings meet customer needs and are economically and technically viable.
Own product roadmaps, balancing short-term deliverables with long-term strategy; make product lifecycle decisions (growth, extension, or sunset).
Go-to-market strategy and commercial growth
Develop and implement IQVIA's data product strategy with a focus on market demand.
Analyze internal demand, market trends, customer needs, and the competitive landscape; forecast trends and apply these insights to offering development.
Secure agreement on the complete go-to-market plan and required budget; co-manage annual product budget setting, staffing, and multi-year forecasting.
Prepare and present product updates, strategies, and business cases to executives.
Data supplier and contract management
Manage relationships with key data suppliers, ensuring a high level of supplier satisfaction.
Develop and execute a new contract strategy, expand the scope of existing agreements, and identify new business opportunities.
Lead negotiations to renew multi-year contracts; build relationships with key executives and decision makers.
Own panel cost planning and forecasting; develop and monitor account plans, adjusting them to changing business conditions.
Coordinate the involvement of IQVIA resources (marketing, consulting, client services) to anticipate and meet supplier and client needs.
Requirements
Experience & background
Proven track record in Sales Manager, Marketing Manager, or Commercial Excellence Management roles, with end-to-end delivery ownership.
Typically a minimum of 5-7 years of relevant experience.
Commercial background in pharma, wholesalers, or the medical devices industry.
Strong understanding of the pharmaceutical industry and/or IQVIA offerings.
Experience designing or enhancing services, not just managing ready-made products.
Exposure to working with cross-functional or regional teams.
Education
Bachelor's degree (required).
Skills & competencies
Strong stakeholder management and the ability to work with senior clients from pharma and/or healthcare companies.
Advanced negotiation, account management, planning, and presentation skills.
Analytical mindset: understanding of data needs and service design principles, with knowledge of market research methods.
Ability to challenge client assumptions and co-create solutions.
Well-connected within the healthcare/pharma ecosystem, able to open doors and identify leads.
Strong communication and collaboration skills across technical and business teams.
Ability to manage multiple priorities and lead teams effectively.
Languages
Fluent English and Russian, fluency in Kazakh is highly desired.
Why Join Us?
You will have a significant contribution to a growing market in the Eurasia region, making a real impact and have great career progression prospects
You will have an opportunity to specialize in life sciences, getting exposure to high profile clients and grow your leadership skills
You will be part of a global, publicly listed leader in the healthcare market.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.