Job Purpose

Provide effective and efficient liaison channels with tenants during their lease term in the commercial spaces in MRT stations.
Provide immediate assistance to tenants on handover and takeover of commercial spaces.
Provide corrective, preventive or improvement advise to enhance the operation of the commercial spaces.
To ensure tenants observe and comply to SMRT and authorities’ rules and guidelines.

Responsibilities

Attend to tenant feedback / enquiries.
Ensure leased premises are handover and takeover by stipulated timeline.
Ensure tenants’ day to day operation in purview MRT stations complies to safety and security requirements.
Liaise with SMRT stakeholders and authorities on permit application and site inspection.
Conduct inspection in commercial space to ensure tenant comply with statutory guidelines with reference to safety and security standard.
Manage and ensure tenancy fitting out, reinstatement works, and maintenance works are conducted appropriately and complete by stipulated timeline.
Attend and manage fault reports on ACMV, plumbing and sanitary, fire protection, matters promptly in tenancy premises.
Correspond and liaise on operational work arrangement and co-ordination to meet requirements and timelines.
Prepare, update, and submit operational activities progress reports.
Assist Manager to prepare details scope of works and conduct site show round for tenderers.
Educate and align APO in respect to safety and management direction.
Other tasks as and when assigned.

Diploma in Building/Estate/Property Management or Engineering with minimum of 2 years relevant working experience in property management.

Service-oriented with good communication skills and have a keen eye for details.
Good technical knowledge in building services.
Possess excellent written and verbal communication skills.
Candidates with min 2 years experience in facility / operation / property management has added advantage.