Prison Education Program Manager

Summary of Function: The Prison Education Manager is responsible for developing and managing primarily the Second Chance Pell Program for Title IV (Student Federal Aid). The Prison Education Program Manager is responsible for managing and developing strategies for program development, quality control, and enhancements to the implementation and monitoring of the Second Chance Pell program. Also, responsible for the management of operational program components and services. The Prison Education Program Manager conducts independent research of local, state, federal, and college regulations to ensure all programs are administered in compliance. This position requires in-person outreach, including but not limited to correctional facilities. Typical Duties: Serves Students. Develops, plans, evaluates, and implements goals, objectives, policies, and procedures for the processing, administering, and monitoring of Title IV eligibility for Second Chance Pell. Coordinates with counterparts and other staff to ensure consistency across locations. Responsible for managing the student enrollment process from initial admissions application, registration, academic advising, and assisting with navigating the financial aid options, ensuring a smooth transition into students’ studies while adhering to institutional policies and regulations. Provides guidance to students on all aspects of student financial aid, such as satisfactory academic progress, eligibility, and appeal. Provides academic and career advisement to students regarding academic requirements and services to prospective, incoming, and current students seeking to enroll at AWC. Assist students with the development of their academic plans and career goals. Reviews and monitors quality control reports to ensure students meet the Title IV eligibility requirements and payments are processed in Colleague. Develop and maintain relationships with local, state, and federal agencies, correctional facilities, non-profit organizations, and community groups that support reentry initiatives. Collaborates with academic departments to develop and refine curriculum and training modules that meet the needs of program participants. Advocate for policies and practices that support the education and reintegration of formerly incarcerated students. Makes decisions or recommendations according to guidelines for advising, evaluating transcripts, assisting with initial degree plans, and prioritizing student service requests. Serves as a resource for students completing various forms and applications; helps students stay in compliance with college policies and procedures and maintains confidential student records in compliance with Family Educational Rights and Privacy Act (FERPA). Assist other areas within the Financial Aid Office in the maintenance and operation of Title IV programs Support and participate in strategic planning initiatives and performs other duties as assigned.