Senior Manager, Commercial Capacity Management

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Senior Manager, Commercial Capacity Management is responsible for leading the day-to-day execution of global capacity inventory management and capacity assignment processes across space and power. Reporting to the VP, Capacity Strategy, this role oversees inventory visibility, governance adherence, reporting accuracy, and operational coordination with Sales and Operations.

This leader ensures disciplined execution of holds, reservations, commits, and releases while optimizing utilization, minimizing stranded capacity, and supporting revenue acceleration. The role manages a team of inventory and capacity professionals and serves as a key operational partner in enabling deal velocity and portfolio efficiency.

What we are looking for

KEY responsibilities

• Lead and manage global capacity inventory tracking across campus and building levels, ensuring accurate and timely visibility of space and power.
• Oversee execution of capacity assignment processes (holds, reservations, commits, releases) in alignment with governance standards.
• Partner with Sales and Solutions Engineering to support opportunity evaluation and ensure timely allocation decisions.
• Monitor utilization, fragmentation, and oversubscription risks; recommend optimization or reallocation strategies.
• Ensure integrity and alignment of inventory data across DCIM, CRM/CPQ, ERP, and planning systems.
• Develop and deliver standardized inventory reports and dashboards for operational and commercial stakeholders.
• Lead weekly capacity review forums and contribute inventory insights to monthly portfolio reviews.
• Drive continuous improvement in inventory workflows, reporting processes, and data quality controls.
• Develop, mentor, and manage a team of capacity and inventory analysts/specialists.

KNOWLEDGE & ATTRIBUTES

• Strong knowledge of data center capacity management across space, power, and cooling.
• Solid understanding of capacity assignment governance and inventory lifecycle processes.
• Analytical mindset with ability to translate inventory data into operational and commercial insights.
• Experience managing teams in a global, matrixed environment.
• Strong cross-functional collaboration skills across Sales, Operations, and Planning teams.
• High attention to detail with disciplined process orientation.
• Ability to balance commercial urgency with portfolio optimization objectives.
• Clear written and verbal communication skills suitable for senior stakeholders.

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree in business, engineering, operations, analytics, or related field, or equivalent experience.

REQUIRED EXPERIENCE

• 3–7 years of experience in inventory management, capacity planning, infrastructure operations, or related roles.
• Experience within data center, cloud, telecommunications, or infrastructure-focused environments preferred.
• Demonstrated experience leading teams and managing cross-functional operational processes.
• Experience with enterprise planning systems such as DCIM, CRM/CPQ, ERP, and analytics platforms.

PHYSICAL REQUIREMENTS

• Remain stationary for long periods of time.
• Operate computer, peripherals and other office equipment.

• Primarily sitting with some walking, standing and bending.
• Able to hear and speak into a telephone or computer based telecommunication system
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other technical instruments

• Availability across global time zones.

Job#: 5533

Compensation Pay Range

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $130,300.00 - $194,900.00.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.