Job Description
Chief Engineer
Responsible for assisting the leadership and management functions of the Engineering department in accordance with hotel standards. In the absence of the Director and Assistant Director, directs all engineering operations for interior/exterior facilities including electrical, refrigeration, plumbing, heating/cooling, structural, painting, ground care and parking areas. Manage other engineering work necessary to maintain the property in an efficient condition to ensure the safety and comfort of guests and employees. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
Qualifications and Skills:
• 3+ years of experience in building maintenance management and a minimum of 3 years experience at a management capacity in engineering at a luxury five-star resort/hotel required
• Preferred, 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major and 2 years experience in the engineering and maintenance or related professional area
• Knowledge of all technical aspects of engineering/maintenance (i.e mechanical, electrical, plumbing and HVAC).
• Experience in computer generated work order system
• Engineering degree preferred
• Excellent verbal and written communication skills
• Able to reach blueprints, schematics and compute mathematical calculations
• LEED or C.E.O.E certification
• Should be highly organized and able to handle several priorities at one time
• Must be able to motivate, lead team and promote positive relationship
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
• Supervises Engineering in the absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency and safety.
• Establishes and manages an effective rooms maintenance program.
• Ensures compliance with all Engineering departmental policies, standards and procedures.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Select and order or purchase new equipment, supplies, and furnishings.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervises the day to day operations of Engineering.
Maintaining Property Standards
• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Managing Profitability
• Helps establish priorities for total property maintenance needs.
• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employee's ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps ensure regulatory compliance to facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensures property policies are administered fairly and consistently.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.