Client Manager

Company description At Spark Foundry we bring HEAT to brands, Higher Engagement, Affinity and Transaction

Engagement with consumers, customers and stakeholders, affinity with brands, and transactions, that materially impact our client’s businesses

Spark is uniquely positioned to deliver HEAT because we have an aligned set of beliefs that guide how we navigate a changing media landscape, a structure that is designed for total accountability and a repeatable methodology to bake continuous improvement into everything we do

In order to bring this vision to life, we seek alignment around key values from our talent

Diverse thinkers with diverse thinking—what we call Allsorts—are essential to tackle challenges through the lens of different disciplines and perspectives

To succeed at Spark, you must thrive on the belief that great ideas are only great if they work

It’s not enough to be new, cool, or interesting; our solutions must drive business results

You need to embrace both the art and the evidence—right and left brain, imagination and activation, insight and technology in the pursuit of big ideas that are forensically measured

If you are motivated by these values, we welcome you to apply to become a Sparkie

Overview We’re looking for a Client Manager to be the key day‑to‑day contact across an iconic, award‑winning portfolio within the FMCG sector

This role plays a pivotal part in delivering media strategy and implementation across a dynamic mix of brands, with ownership of planning, activation and campaign delivery across both awareness and performance media

You’ll work within a Power of One model, collaborating closely with specialists across the business while enjoying real autonomy and the support of a high‑performing team

This is an ideal opportunity for someone who loves media planning, thrives in fast‑paced environments, and enjoys mentoring and coaching junior talent while staying hands‑on with the work

You’ll report into a Client Partner, manage one direct report, and help lead media investment across a large, always‑on portfolio with significant annual spend

Client leadership & media planning Act as the key day‑to‑day contact for clients, building trusted relationships through clear communication, responsiveness and strong attention to detail

Develop media strategy and implementation recommendations across offline and online channels, aligned to brand objectives and campaign outcomes

Lead media planning across a mix of awareness and performance activity in a fast‑moving, always‑on environment

Present media plans, updates and performance insights confidently to internal and client stakeholders

Proactively identify opportunities and risks, escalating issues early and constructively

Campaign delivery & operational excellence Oversee end‑to‑end planning and delivery of media campaigns across channels such as social, digital video, OOH and broader integrated media

Manage campaign timelines, deliverables and quality control, ensuring all work meets Spark Foundry standards

Use audience and media insight tools to inform planning decisions and optimise outcomes

Maintain high levels of organisation and accuracy across documents, plans and reporting

Team leadership & development Manage and coach a Client Executive, providing guidance across planning fundamentals, media tools and day‑to‑day delivery

Support workload management and prioritisation within a small, close‑knit client team

Foster a collaborative, inclusive and supportive team environment, living the Spark values and role‑modelling positive behaviours

Financial management Support ownership of campaign budgets, reconciliations and billing processes in partnership with activation and finance teams

Contribute to forecasting and financial accuracy, ensuring media investment is tracked, controlled and delivered as planned

Who you’ll be: We’re keen to hear from people who bring many (not necessarily all) of the following: Around 4–5 years’ experience in a media agency environment, working across integrated media campaigns

Proven experience in media planning across channel mix, including online and offline media (e.g. social, OOH, digital video, online video)

Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities in fast‑paced environments

A proactive mindset — you take ownership, anticipate challenges, and follow things through

Solid knowledge of media planning and audience tools (e.g. audience measurement, planning and marketplace tools)

Proficiency in Excel and PowerPoint, with confidence building clear, client‑ready presentations and media plans

Experience supporting or mentoring junior team members, with an interest in people development

Confident communication and presentation skills, with the ability to collaborate effectively across stakeholders

Nice to have: curiosity or hands‑on exposure to AI tools applied to media, insight or workflow efficiency. #LI-FD1 Additional information Publicis Groupe

: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses

You can learn more

at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing

A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us." Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network

Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes

A culture of open feedback and support to reach your goals through our Career Conversations program

A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees

Leave

including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service

Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave

Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs

A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses

Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/ Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network

If you don't tick every box in this ad, please don't rule yourself out

Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement

We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply

Diversity

Inclusion

Equity

More than just words; these are part of our DNA

At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation

We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate

We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions

Uniqueness is powerful; without it, we wouldn't be where we are today

So be you — we like it that way

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process

If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.