Team Lead - Article Master Data Management

The Team Leader – Article Master Data Management is responsible for overseeing the end-to-end article master data processes, ensuring data accuracy, governance, and compliance. This role involves managing a team of Master Data Analysts, ensuring smooth service delivery, performance monitoring, and driving process improvements. The Team Leader acts as a bridge between operational teams and senior management, providing insights and recommendations for data optimization.

• Strong understanding of Article Master Data processes within a retail, wholesale, or FMCG industry.
• Experience in working with SAP MDG, Oracle, and other ERP systems for Master Data Management.
• Hands-on experience in data governance, compliance, and process automation.
• Experience in leading process improvement initiatives such as automation, workflow enhancements, or system upgrades.
• Team Management: Lead and mentor a team of Article Master Data Analysts, ensuring performance excellence.
• Leave & Workforce Planning: Manage work allocation, leave approvals, and resource planning for smooth operations.
• Training & Development: Identify training needs, upskill the team, and ensure continuous learning.
• Performance Monitoring: Track TAT (Turnaround Time), productivity, and quality metrics, ensuring adherence to SLAs & KPIs.
• Stakeholder Management: Liaise with multiple teams, to address master data challenges, process improvements.
• Governance & Reporting: Assist in preparing governance reports, audits, and process health assessments.
• UAT & Testing: Drive and conduct User Acceptance Testing (UAT) for system/process changes.
• Process Standardization: Work closely with global process owners to align local operations with standardized data governance frameworks.

• Bachelor’s degree in Business Administration, Supply Chain, Information Management, or related field.
• 7+ years of experience in Master Data Management, with at least 2 years in a leadership role.
• Six Sigma Green/Yellow Belt certification (added advantage).
• Experience in the retail or wholesale industry (added advantage).

• Strong hands-on experience with SAP MDG, Oracle ERP and article master data modules.
• ERP Systems: Experience working with S/4HANA, Oracle, or other MDM tools.
• Data Quality & Governance: Strong understanding of ICF (Internal Control Framework) controls and audit compliance.
• Process Automation & Tools: Knowledge of data validation, automation tools.
• Advanced MS Office Skills: Proficiency in Excel (VLOOKUP, Pivot Tables, Macros), PowerPoint, and reporting tools.
• Article Master Data Expertise: Thorough knowledge of article creation, maintenance, lifecycle management, and process improvement methodologies.
• Data Validation & Accuracy: Ability to monitor, validate, and maintain high-quality data integrity.
• Compliance & Audits: Understanding of global master data standards and audit requirements.
• Problem-Solving & Root Cause Analysis: Capability to identify process gaps and drive solutions through Lean Six Sigma methodologies.
• Stakeholder Engagement: Strong collaboration with internal teams (procurement, category management, and IT) to ensure seamless master data operations.
• Leadership & Team Development: Ability to inspire, guide, and mentor team members towards achieving common goals.
• Proactiveness & Ownership: Takes initiative in driving process improvements and addressing data quality concerns.
• Communication & Presentation: Strong verbal and written communication skills to interact with stakeholders across all levels.
• Decision-Making & Analytical Thinking: Ability to analyze data trends, identify process inefficiencies, and make data-driven decisions.
• Adaptability & Resilience: Thrives in a fast-paced environment and adapts to evolving business needs.