Job Description
Required Travel :Minimal
Managerial - No
Location: :Mexico-Guadalajara (AM)
Who are we?
Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Sets up, installs and maintains the software environments for any product permutation
What will your job look like?
You will
- Installation and upgrade, configuration, administration of SA product lines.
- Support & troubleshoot our product modules and system operation during deployment and support stages.
- Define HW sizing and design that is suitable based on customers need and suggested solution.
- Collect ALL the need info in order to have full picture of existing project for upgrade ( hands on on linux servers and db)
- Architecture evolvement life cycle, from planning through development and testing to production. Work in full collaboration with development and delivery teams to deliver the value to the customers.
- Improving procedures and automate processes (devops)
All you need is...
Mandatory Technical Qualities
- Hands-on experience on Linux servers.
- System integrations.
- Hardware understanding and sizing design.
- Training instructor capabilities.
- Experience running queries on DB: Oracle, Hadoop, etc.. Sys Admin of any type.
- System optimization, System tuning.
- Any experience in Big Data (Cloudera, Hortonworks), RDBMS (any), J2EE, Web Applications - advantage
- HA and DR Designs.
- DevOps skills.
- WebLogic, SAP Business Object, Apache, Kafka, Zookeeper, containers, Kubernetes.
- Unix scripting - any (Bash/Ksh/tcsh), Python.
- Networking – SNMP , Telnet , IP , CORBA, SSH , HTTP/S , REST.
- Containerization Architectures.
- Development using AI – Cursor, Copilot, etc.
Desirable Technical Qualities
- Cloud of any type –Advantage, AWS, Azure, Oracle Cloud, Private Clouds
- Optional - Ansible , Grafana , Telegraph , Prometheus, Git Hub , Jenkins , Docker , Jira
- Clustering – Advantage Veritas, RHEL Cluster, HP Service Guard, any other.
- DB – Postgres
General requiements
- Educated to degree level or equivalent (Computer Science or Similar).
- Very high command of English – Written and verbal.
- Ability to understand complex data flow and troubleshoot multi-module systems.
- Energetic, flexible, team player, able to use own initiative and take the lead when needed.
- Have an aptitude for learning.
- Be comfortable with working to tight deadlines.
- Be able to demonstrate a methodical and consistent approach to their work.
- Willing to travel if needed.
Why you will love this job:
- You will have the opportunity to work in multinational environment for the global market leader in its field!
- As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
- You will have extensive opportunities for professional development.
- We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!