Job Description
Data Scientist - Hybrid Working - London/Home
Why join us
In Customer Data Science (part of the Data Science Hub), we build the systems behind personalised customer decisioning – from customer segmentations to offer optimisation. We impact millions of customers, bringing them value and earning their loyalty.
This team already personalises all of the offers you see in the Nectar app, but now we’re growing in ambition and scale. We aim to personalise everything that matters – offers, online recommendations, digital experiences, communications. And we aim to achieve this using our incredible data asset, our rich customer understanding, and state of the art machine learning and AI.
This role will work in a team dedicated to personalising our customer experiences, developing new capability while optimising the technology we already have. You’ll apply your experience and ideas to design, build, and improve our capabilities – driving value for the customer and the business.
What you’ll do
Solve the hard problems
- Work on the technical development of machine learning solutions and pipelines that will generate value and deliver against our strategic objectives.
- Iterate our modelling and optimisation capabilities, identifying the most appropriate techniques to use for each commercial problem.
- Support the maintenance and optimisation of existing models to adapt to changing needs.
Embody and improve best practice
- Align to best practice across modelling, experimentation, deployment, and model lifecycle management.
- Collaborate with stakeholders to understand and deliver on their needs, and work with engineering teams to source data and deploy robust solutions.
Be an enthusiastic member of our community
- Bring new ideas for future approaches, including state of the art techniques where appropriate.
- Understand how our business really works, including by supporting our stores during peak trading periods.
- Actively contribute to our vibrant Data and Analytics community of over 800 colleagues, providing a view on new techniques and approaches that can drive positive change in wider teams.
Who you are
We’re looking for a highly motivated self-starter – someone who fixes problems and creates value without micromanagement. You need to thrive in a challenging role, and know how to balance our need for technical rigour against our need to deliver commercial and customer value.
Value delivery
- Experience in Data Science roles, with evidence of solving complex problems end-to-end.
- A record of building systems which run in production, and an understanding of the value these generated.
- An ability to understand commercial reality as well as technical rigour.
- A strong ability to communicate ideas to audiences of varying technical background and seniority.
Data Science expertise
- Strong grounding in statistical modelling and machine learning, such as predictive modelling at scale, unsupervised learning, causal inference, experimentation, optimisation and decisioning.
- Strong understanding of the “how” behind the algorithm; ability to select the right technique for a given objective and avoid pitfalls.
- Curiosity, scepticism and attention to detail regarding data quality, samples, bias and ethics.
Production-grade design
- Extensive programming ability across Python and strong ability to use SQL, with a proven experience of developing complex solutions in a corporate environment.
- Understanding of working with production codebases, such as version control, CI/CD, and batch processing.
Development
- A strong awareness and understanding of technology trends and direction in Data Science, analytics and AI.
Essential Criteria
- Previous experience in Data Science roles
- A strong ability to communicate ideas to audiences of varying technical background and seniority
- Strong grounding in statistical modelling and machine learning, including predictive modelling
- Extensive programming ability across Python and strong ability to use SQL
- Solid understanding of working with production codebases, such as version control and CI/CD
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