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Job Description
Position: Server
Department: Room Service
Purpose: To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Reports to: Room Service Manager, Assistant Room Service Manager, Room Service Captain
Essential Functions:
Must have complete knowledge of service time, menu, and specials.
Prepare, deliver and service orders.
Always inquire if additional service is needed.
Responsible for each check.
Responsible for pick-up tables and trays.
Responsible for set-up, delivery and presentation of VIP amenity.
Responsible for hospitality set-up.
Must consult with supervisor on any food pick-up difficulty.
Complete all side duties as assigned.
Must minimize breakage.
Attend all designated staff meetings and training sessions.
Hotel Specific Essential Functions:
Responsible for breaking down of dirty tables and trays.
Responsible for answering phone if Order taker is not present.
Tools and Equipment:
Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
Walk-in refrigerator, Room Service tables, hot box,
Working Environment:
Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
Exposure to Food and Beverage hazardous cleaning chemicals.
Exposure to food items and beverages.
