Job Description
Position Summary:
To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.
- Operates the PBX answering incoming and in-house call requests.
- Responds to all emergency codes quickly and calmly with appropriate overhead paging.
- Contacts patients for an address update as indicated by Supervisor.
- Reviews updates in the communication book and initial memos.
- Inventories contents of safe at the beginning of each shift in the presence of a security guard.
- Special Skills: Must be able to react quickly and calmly to emergency situations and work without direct supervision. Must possess good interpersonal skills. Must exude excellent communication skills including proper phone etiquette.
- Minimum Requirements
- Experience: On the job training.
- Education: High School Diploma or equivalent GED.
- Preferred Requirements
- Experience: Previous switchboard or telephone experience.
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Abrazo Community Health Network Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Abrazo Community Health Network, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status